Cannot delete users version: 5.6

  • Resolved jkinlaw

    (@jkinlaw)


    4 years, 1 month ago

    Hi,

    I have just recently updated one of my sites to the latest WordPress version: 5.6 and I cannot delete users. I have made sure no orders were related to users. I have tried to delete as customers and changed all users to subscribers and tried to delete. The process goes to the Confirm Deletion page, sits idol for awhile and then the following error appears,

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I never receive an email to the admin.

    All help would be appreciated as most of the users are spam and not being able to delete them is very frustrating.

    Thank you,
    Julian

Viewing 2 replies - 16 through 17 (of 17 total)

  • Below BE~ a perfect example ~ FROM someone or some THEM who should, I believe, know better.
    1st~ ‘ this message is from a mailing list ‘

    2nd~ It offers a reward for following its request AND I REALLY COULD DO that reward.

    3rd~ DOES ELEMENTOR monitor THIS FORUM~ If NOT WHY NOT & IF SO~ why no say?

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

    On 21 Jan 2021, at 09:45, Ainatte at Elementor <[email protected]> wrote:

    Hi lloyd,
    I’m Ainatte, Head of User Research at Elementor.

    I would like to hear about your experience with Elementor since you signed up.

    For a short 15 minute video call we’re happy to offer you a $30 Amazon gift card as a token of appreciation.
    Click here to choose a time slot that works for you.

    Looking forward ??
    Ainatte from the UX Team @ Elementor

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>

    HOW MUCH DAMAGE~ do you think could be done in a 15 min video call BY AN EXPERT?

    DON’T all shout at once now please~ TAKE that as a heading and post a new topic.

    Then if you’d be so kind~ respond HERE BUT~ only with your name, nothing else!

    Thread Starter jkinlaw

    (@jkinlaw)

    @ioresearch Hi, issue is resolved. I re-posted the issue this time wording it a little different. I think the key was the person that responded ask to see the error log. I posted part of the error log and from that he was able to determine that it was a plugin causing the problem.

    I have gone to plugins in the past when having issues but I just didn’t think it was a plugin this time. Remember, we talked about dreaded plugins. At this point I would say about 80% of issues are due to plugins, maybe.

    There is just to much involved in all this to know it all. Anyway, going to mark it resolved and if you want to continue, the following is one of my emails; [email protected]

    Not sure about the Elementor video. Something new to me. I guess they might monitor the forum due to so many people using their builder with WordPress.

    Best Regards,
    Julian

    • This reply was modified 4 years, 1 month ago by jkinlaw.
Viewing 2 replies - 16 through 17 (of 17 total)
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