Cannot delete cache of one page

  • Hello,

    My “Contact Us” page is serving a (broken) page from last September. I was able to identify that there is an cache file of the Contact page that is very old: example.com/contact/ age = 13603969. However, no matter what I do, I am not able to delete this page; I have tried to:

    * Use the “Delete Cache” button at the top of the Contact page while logged in as an administrator. Sometimes it returns a message of something like ‘Cannot delete directory,’ and sometimes is just reloads the page.

    * Use the “Delete Cache” button on the Contents tab of the WP Super Cache Settings Page of the Admin Dashboard; it reloads the page, but the 1 Expired Page is still there.

    * Click “List all cached files” on the Content tab, and click the X next to the contact page. That gives a message of Deleting supercache file: /wp/wp-content/cache/supercache/example.com/contact/
    But it’s still there.

    * Delete the folder and/or the files inside it via FTP, but I get the error Fetch [the FTP client I'm using] could not delete "contact" because the FTP server sent and unexpected response. "Permission Denied."
    I’ve never gotten that error before when FTP’ing. I cannot delete any files/folders in the supercache folder but can, of course, delete files elsewhere. Why is that?

    Before realizing that I had a very old cached page, I switched from Contact-Form-7 to Formidable Forms, thinking that CF7 was causing the page to look messed up. Seems unrelated.

    Any thoughts on things to try next?

    Thank you.

    • This topic was modified 7 years, 9 months ago by rgatl. Reason: Added bit about CF7/FF
Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter rgatl

    (@rgatl)

    Anyone?

    I’m having the same problem with my homepage. No matter what I do, I can not change the homepage. I’ve even deleted the plugin at this point and the old homepage is still displaying.

    Thread Starter rgatl

    (@rgatl)

    I’m still at a loss as to how to fix this. Did you have any luck?

    Nope. My old homepage is still displaying. SOMEONE out there has a fix for this problem. We really need someone familiar with server caching to help us out. I know one thing, I’ll probably never use a caching plugin again.

    Thread Starter rgatl

    (@rgatl)

    Still hoping to get some help here. Thank you.

    @rgatl – I was unable to solve the caching issue itself. After working with the server admin and attempting many different solutions, I finally made the decision to attempt working from a fresh installation of WP on a development server. After exporting the database and creating an identical “mirror” of the website on a fresh installation, everything seemed to be working correctly. So I copied the root folder of the website onto the live site, updated the database connection to the live DB, and all seems to be working properly.

    From now on I will be managing the caching by manually updating the .htaccess file. No more caching plugins for me!

    Good Luck!

    Please tell me someone has found a solution to this. This is happening to the home page of one of my sites.

    Susan, I created a duplicate of the page and then swapped the duplicate page for the old page. It was the only way I could get around the caching issue, even after flushing cache across the server. Are you using a caching plugin?

Viewing 8 replies - 1 through 8 (of 8 total)
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