Cannot deactivate plugin

  • Resolved aljuk

    (@aljuk)


    1 year, 4 months ago

    “An unexpected error occurred while attempting to configure Wordfence to delete its data on deactivation.”

    I’m not even attempting this. I selected the default option to keep the data. The plugin refuses to switch off.

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @aljuk and thanks for reaching out to us!

    I am wondering if there is a plugin conflict on the site, PHP issue, or JS issue.

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.


    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks again!

Viewing 1 replies (of 1 total)
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