Cannot deactivate IP Location

  • Resolved jodani

    (@jodani)


    5 years, 6 months ago

    Hi

    When I open your plugin, I get the error:

    ERROR: Unable to find the IP2Location BIN database! Please download the database at

    After selecting the Database name (of IP2Location Lite DB1) with a registered token, nothing happens when I press DOWNLOAD/UPDATE NOW.

    When I try and deactivate your plugin – it constantly deactivates the plugin that is below your plugin (the next one in the list). This is just plain wrong and absurd. If I try and deactivate the plugin above yours – that deactivates the selected plugin as expected. Consequently, I cannot deactivate your plugin to reload it.

    It also says that the Database Date is “-“. This problem only started once I got an update from your plugin.

    Can you please fix this.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ip2location

    (@ip2location)

    Hi,

    Can you please contact us at support[at]ip2location.com with the OS, WordPress version, and plugin version?

    Hi,
    I have a similar problem.
    After installing the last update, there is an error:

    ERROR: Unable to find the IP2 Location BIN database!

    After downloading the actual databases
    IP2LOCATION-LITE-DB1.IPV6.BIN
    IP2PROXY-LITE-PX1.BIN
    the problem persists.

    with Regards
    Peter

    OS: Linux
    Wordpress: 5.2
    Plugin-Version: 2.17.0

    Plugin Author ip2location

    (@ip2location)

    Hi,

    Please delete the plugin from FTP and install the plugin back again. It might be a permission issue.

    Hello,
    Thanks for the support.
    After reinstalling the plugin, everything looks fine.

    Regards
    Peter

Viewing 4 replies - 1 through 4 (of 4 total)
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