Cannot create or edit pages after 5.x upgrade

  • Resolved datalens

    (@datalens)


    5 years, 9 months ago

    I have read a half dozen posts on an issue like this one, related to editing an existing page or creating a new one after upgrading WordPress. For the record, I have tried almost every idea but have reverted back to my base state:
    WordPress 5.1 | PHP 7.2.9 | Apache | MySQL 5.5.59-MariaDB

    Issue:
    My website and theme were fine after I upgraded WordPress to 5.0 after a long period from an early 4.8. I recall using the new editor once, didn’t like it, but didn’t bother changing to classic. Since then, I updated to 5.1 and I was no longer able to edit existing pages or create new ones. The edit/create page would result in a blank page.

    I tried the following:
    – Switch to a default WP theme and disable ALL plugins (no luck)
    – Clear the cache (cleared browser cache and WP cache using WP Super Cache; YES twice)
    – Updated to PHP 7.2 from 7.1, ran Health Check (no help)
    – Reinstalled the 5.1 WP version (no luck)

    Next:
    I installed Classic Editor. When I edit an existing page, Classic Editor shows blank window on the Visual tab (white text on white background); clicking the Text tab does nothing. I reinstalled WordPress and enabled Classic Editor. I can see white text when I highlight it, but this is no way to move forward

    Next: (some progress here)
    One of the many posts on this revealed that there may be issues with TinyMCE and to check my browser console. I found the same error in my console, but the solutions were either pending or did not work. Reverted back to base state and this is where I am. Any constructive help would be appreciated.

    My Chrome browser console log:
    JQMIGRATE: Migrate is installed, version 1.4.1
    wp-tinymce.js:3 Uncaught SyntaxError: Invalid or unexpected token
    post.php?post=71&action=edit:2255 Uncaught ReferenceError: tinymce is not defined
    at post.php?post=71&action=edit:2255
    wp-langs-en.js?ver=4…1217-tadv-5.0.0:235 Uncaught ReferenceError: tinyMCE is not defined
    at wp-langs-en.js?ver=4…1217-tadv-5.0.0:235
    at wp-langs-en.js?ver=4…1217-tadv-5.0.0:519
    post.php?post=71&action=edit:2251 Uncaught ReferenceError: tinymce is not defined
    at Object.load_ext (post.php?post=71&action=edit:2251)
    at post.php?post=71&action=edit:2260
    post.php?post=71&action=edit:1 Unchecked runtime.lastError: The message port closed before a response was received.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • I have the same problem.

    Thread Starter datalens

    (@datalens)

    As an update, I am still unable to use ANY editor. The Classic Editor shows white text on white background, and the block editor opens a completely blank page.

    Latest attempts to fix this include:

    1) Manually deleting/replacing the core WP files as suggested in another thread
    2) Last resort: modified my wp-config.php file to include the line: define(‘CONCATENATE_SCRIPTS’, false);

    Neither of these worked, and after clearing caches and running Health Check in troubleshooting mode I still cannot edit. I see several more people adding similar threads. Any ideas from the community?

    We have same issue, our hosting provider is currently looking into it. Will post any possible solutions when I hear….

    This was the reponse: ” It seems like there is a issue with the java script with WordPress and your analytics application. As a work around we would recommend to run a new report through analytics and save the data since you will need to disable the pixel code (but disabling the pixel code will cause the Web Analytics data to be lost). Once a backup has been collected, disable the pixel code in your
    analytics application (Control Center -> Web Analytics -> Advanced -> Manage Pixel-Code -> Disable Pixel-Code -> Ok).
    When the application is disabled the content of the page in WordPress page should appear to display properly. If you wish to collect the web stats you can install a WordPress analytics plugin.
    Please retest and confirm.” However it will not save the disabled status, it keeps going back to enabled so now they are looking into that issue….. stay tuned… maybe it will work for you^^

    Thread Starter datalens

    (@datalens)

    @traciloftis you saved me.

    I followed the steps you received from earthlink, and after clearing my browser cache (I use Chrome), it worked.

    I don’t use earthlink’s analytics application and have no idea why that should impact WordPress. I am going to backup my site and monitor things for a few days while making my site edits. I will close this thread once things are stable.

    Thanks again for your research. I owe you one.

    That is great news! I tried clearing my cache, it still won’t stay disabled on mine… but at least someone is making progress – thank you for your post it has helped me also!

    Developers manually disabled the earthlink web analytics tool then I cleared the cache and now it works for me. Solved!

    Thread Starter datalens

    (@datalens)

    @traciloftis I am glad this was resolved. I am not happy with how EL was involved in this frustrating issue, but I am thankful for your effort to root this out.

    I am closing this issue as our version of it was related to Earthlink sites.

    Good luck to the rest of you dealing with the new editor.

Viewing 8 replies - 1 through 8 (of 8 total)
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