• Resolved simobenedettidesign

    (@simobenedettidesign)


    Hi,
    I cannot delete folders I have created and I can’t create new folders. Renaming is ok. When I click on the button to create a new folder or delete an existing folder nothing happens. Initially the plugin worked but now it has suddenly stopped working. What can I do?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    Hi there,

    Can you use “Debug Info” plugin and give us the list of plugins, theme on your site?

    We will help check the issue.

    Kelly

    Thread Starter simobenedettidesign

    (@simobenedettidesign)

    Hello,
    Below the Debug info result:

    WordPress Version: 5.3
    Current WordPress Theme: Sotto La Polvere version 3Divi
    Theme Author: Sotto la Polvere Urbex Team – https://www.sottolapolvere.it
    Theme URI: https://www.sottolapolvere.it
    PHP Version: 7.2.22
    MySQL Version: 5.7.26-29-log
    Apache Version: This information is not available.
    Active Plugins:

    AddToAny Share Buttons (1.7.39)
    Admin CSS MU (2.5)
    Adminimize (1.11.5)
    Better Search Replace (1.3.3)
    Debug Info (1.3.8)
    Divi Children (3.0.9) DISABLED
    Download Media File (1.0.0)
    Duplicate Page (4.0)
    Expand Divi (1.6.0)
    FancyBox for WordPress (3.2.5)
    FileBird Lite (2.5.1)
    GDPR Comments (1.0.2)
    Google Analytics Dashboard for WP (GADWP) (5.3.9)
    Google XML Sitemaps (4.1.0)
    Instagram Feed Pro Personal (5.2.2)
    Loco Translate (2.3.1)
    MailPoet 3 (New) (3.40.1)
    Open Graph (1.9.0)
    Phoenix Media Rename (1.3.4)
    Post SMTP (2.0.6)
    Say What? (1.9.1)
    Simple Local Avatars (2.1.1)
    Slider Revolution (6.1.5)
    Slider Revolution 404 Page Add-On (2.0.0)
    Slider Revolution Coming Soon & Maintenance Add-on (2.1.0)
    Slider Revolution Distortion Effect AddOn (2.0.0) DISABLED
    Slider Revolution Duotone-Filters Add-On (2.0.0) DISABLED
    Slider Revolution FilmStrip Add-On (2.0.2) DISABLED
    Slider Revolution Login Page Add-on (2.0.0)
    Slider Revolution Panorama AddOn (2.1.0) DISABLED
    Slider Revolution Particles Effect (2.1.0)
    Slider Revolution Previous and Next Posts Add-On (2.0.1) DISABLED
    Slider Revolution Related Posts Add-On (2.0.0) DISABLED
    Slider Revolution Reveal Preloaders (2.0.0) DISABLED
    Slider Revolution Typewriter Effect (2.0.0)
    Slider Revolution WP Gallery Add-On (2.0.0) DISABLED
    Temporary Login Without Password (1.5.21)
    The SEO Framework (4.0.4)
    Username Changer (3.1.3)
    User Switching (1.5.3) DISABLED
    WP Content Copy Protection with Color Design (2.2.3)
    wpDiscuz (5.3.5) DISABLED

    Plugin Author Ninja Team

    (@ninjateam)

    Hi there,

    That’s supposed to be a JS conflict. In our past experience, we found this plugin “Temporary Login Without Password” caused the conflict. Can you try to deactivate this plugin? or you can deactivate other plugins to test which one causes the conflict?

    Let us know what you find.

    Best regards,
    Kelly

    Thread Starter simobenedettidesign

    (@simobenedettidesign)

    You’re right!
    I deactivated the plugin “Temporary Login Without Password” and everything works correctly! Thanks for your help!

    Plugin Author Ninja Team

    (@ninjateam)

    Hi @simobenedettidesign ,

    It’s great to hear that. Would you consider posting a nice review? This enables us to continue providing the best experience possible for you, and helps others understand how FileBird can make their life easier.

    We will be forever grateful. Thank you in advance ??

    Kelly

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cannot Create or Delete Folders’ is closed to new replies.