Cannot create new Venue details (map) or modify the existing one.

  • Resolved novy85

    (@novy85)


    5 years, 5 months ago

    Hello,
    After the update I cannot create the map of new venues. Into the address field appears an error message and I can’t insert the address and show the Google Map. If I click on “Show Google Maps” appear an error text.
    COuld you please help me? Thank You!.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @novy85,

    Thanks for your inquiry.

    Will you please either send the screenshot where we can see the error or send the error message?

    Thread Starter novy85

    (@novy85)

    Thank you for Your reply.
    Sure, here is the screen: https://www.associazioneragi.org/share/Immagine.png

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please note that that you need to get Google Maps API key to display a map with your event venue. Please make sure that you did it in Settings > Google Maps section.

    Thank you!

    Have a nice day!

    Hello I have the plugin installed and also an API key, unfortunately I do not get the card displayed.
    when I click on event locations I get the error message
    “Oops! An error has occurred.
    Google Maps was not loaded correctly on this page. For technical details, see the JavaScript console. ”
    I can add something in these fields but it will not be saved.
    Latitude:
    Longitude:
    and I get the next call
    Latitude: 40.712784
    Longitude: -74.005941
    what is wrong?

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please add a venue to some event and send the link of this event. Our developer will check the issue.

    Thank you in advance!

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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