Cannot Create New Course on Frontend

  • Resolved bedul

    (@bedul)


    1 month, 4 weeks ago

    Hi, my user report yesterday, he is an instructor but when he click on the button “create a new course” on frontend dashboard, # is added to the url and nothing more happen! It means he can not create a new course via frontend button on dashboard page.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @bedul,

    Thank you for reaching out to us.

    To assist you more effectively, could you let me know which theme is currently in use on your website? This will help me identify any potential compatibility issues or theme-specific configurations that might be causing the problem.

    Looking forward to your response.

    Thread Starter bedul

    (@bedul)

    Hi @urnafiz

    I am using RAFT theme from Themeisle.

    Actualy, i have tried to use another theme but my issue was not resolved.

    • This reply was modified 1 month, 3 weeks ago by bedul.
    • This reply was modified 1 month, 3 weeks ago by bedul.

    Hi @bedul,

    Thank you for your reply.

    To assist you further, could you kindly provide me with a list of active plugins along with their respective versions? This information will help me better understand your setup and address your concerns more effectively.

    Thread Starter bedul

    (@bedul)

    Hi @urnafiz here is the list

    Chaty – Version 3.3.4
    If Menu – Visibility control for menus – Version 0.19.2
    Indeed Ultimate Affiliate Pro – Version 9.0
    Limit Login Attempts Reloaded – Version 2.26.16
    Otter – Version 3.0.9
    TriPay Payment Gateway – Version 3.3.4
    Tutor LMS Certificate Builder – Version 1.0.5
    User Role Editor – Version 4.64.4
    WooCommerce – Version 9.6.0
    WP Mail SMTP – Version 4.3.0
    WP Rollback – Version 2.0.7
    WP Statistics – Version 14.12.2

    Thanks

    Hello @bedul,

    Thank you for providing the plugin list.

    I’ve noticed that you’re using Pro versions of plugins, and unfortunately, we are unable to offer support for Pro versions here. Additionally, it seems that the Tutor LMS plugin is missing from the list of versions you’ve shared. Could you kindly double-check and provide the full plugin list you’re using?

    Thread Starter bedul

    (@bedul)

    @urnafiz yes, i am using pro version.

Viewing 6 replies - 1 through 6 (of 6 total)
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