Cannot create BOGO deal

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author vark

    (@vark)

    Hi,
    Please send me:
    (*) the rule:
    – Go to the Pricing Deals Rule screen for the problem rule
    – click on ‘Copy to Support’ in the right column (below the “Publish” button)
    – Copy the result as instructed on the page
    – Paste into return email to me.

    (*) your System Report:
    – Go into wp-admin, select Woocommerce->System Status .
    – Click button ‘Get System Report’ at top of page.
    – Click button ‘Copy for Support’.
    – Copy the result as instructed on the page
    – Paste into return email to me.

    Best,
    Vark

    PS
    If you want to keep the info private, suggest opening a ticket on my support channel:
    https://www.varktech.com/support/

    Thread Starter gayathristorepro

    (@gayathristorepro)

    Hi @vark

    Here’s the rules
    ### Begin Rule Info Rule ID= 11737 Rule Status= publish ###

    RULE TITLE: test bogo plan

    BLUEPRINT
    Discount Type: cart
    Deal Type: bogo
    Deal Action: Discount Next Item
    Deal Schedule: onForever
    Basic or Advanced: basic
    Cheapest: no

    BUY GROUP
    Select Group By: groups
    Select Group By Selections: 

    Array
(
    [buy_group_prod_cat_incl_array] => Array
        (
        )

    [buy_group_prod_cat_excl_array] => Array
        (
        )

    [buy_group_plugin_cat_incl_array] => Array
        (
        )

    [buy_group_plugin_cat_excl_array] => Array
        (
        )

    [buy_group_product_incl_array] => Array
        (
            [0] => 8142
        )

    [buy_group_product_excl_array] => Array
        (
        )

    [buy_group_var_name_incl_array] => Array
        (
            [0] => Array
                (
                    [0] => natural flavor
                )

            [1] => Array
                (
                    [0] => chicken flavor
                )

            [2] => Array
                (
                    [0] => beef flavor
                )

            [3] => Array
                (
                    [0] => pork flavor
                )

        )

    [buy_group_var_name_excl_array] => 
    [buy_group_brands_incl_array] => Array
        (
        )

    [buy_group_brands_excl_array] => Array
        (
        )

    [buy_group_subscriptions_incl_array] => Array
        (
        )

    [buy_group_subscriptions_excl_array] => Array
        (
        )

    [buy_group_customer_and_or] => or
    [buy_group_role_incl_array] => Array
        (
            [0] => administrator
            [1] => customer
        )

    [buy_group_role_excl_array] => Array
        (
        )

    [buy_group_email_incl_array] => Array
        (
        )

    [buy_group_email_excl_array] => Array
        (
        )

    [buy_group_groups_incl_array] => Array
        (
        )

    [buy_group_groups_excl_array] => Array
        (
        )

    [buy_group_memberships_incl_array] => Array
        (
        )

    [buy_group_memberships_excl_array] => Array
        (
        )

    [buy_group_show_and_or_switches] => no
    [buy_group_prod_cat_and_or] => or
    [buy_group_plugin_cat_and_or] => or
    [buy_group_product_and_or] => or
    [buy_group_var_name_and_or] => or
    [buy_group_brands_and_or] => or
    [buy_group_subscriptions_and_or] => or
    [buy_group_and_switch_count] => 0
    [buy_group_set_to_exclude_only] => 
    [buy_group_customer_found] => 
    [buy_group_products_set_to_include_exclude_both_none] => includeOnly
    [buy_group_customer_set_to_include_exclude_both_none] => includeOnly
)

    Product Applies To: all
    Group Amount Selection: Each Unit
    Group Amount Count:
    Min Max Selection: none
    Min Max Count:
    Rule Repeat Condition: unlimited
    Rule Repeat Count:

    ACTION GROUP
    Select Group By: groups
    Select Group By Selections: 

    Array
(
    [action_group_prod_cat_incl_array] => Array
        (
        )

    [action_group_prod_cat_excl_array] => Array
        (
        )

    [action_group_plugin_cat_incl_array] => Array
        (
        )

    [action_group_plugin_cat_excl_array] => Array
        (
        )

    [action_group_product_incl_array] => Array
        (
            [0] => 8142
        )

    [action_group_product_excl_array] => Array
        (
        )

    [action_group_var_name_incl_array] => Array
        (
            [0] => Array
                (
                    [0] => natural flavor
                )

            [1] => Array
                (
                    [0] => chicken flavor
                )

            [2] => Array
                (
                    [0] => beef flavor
                )

            [3] => Array
                (
                    [0] => pork flavor
                )

        )

    [action_group_var_name_excl_array] => 
    [action_group_brands_incl_array] => Array
        (
        )

    [action_group_brands_excl_array] => Array
        (
        )

    [action_group_subscriptions_incl_array] => Array
        (
        )

    [action_group_subscriptions_excl_array] => Array
        (
        )

    [action_group_show_and_or_switches] => no
    [action_group_prod_cat_and_or] => or
    [action_group_plugin_cat_and_or] => or
    [action_group_product_and_or] => or
    [action_group_var_name_and_or] => or
    [action_group_brands_and_or] => or
    [action_group_subscriptions_and_or] => or
    [action_group_and_switch_count] => 0
    [action_group_set_to_exclude_only] => 
    [action_group_products_set_to_include_exclude_both_none] => includeOnly
)

    Product Applies To: all
    Group Amount Selection: one
    Group Amount Count:
    Min Max Selection: none
    Min Max Count:
    Group Repeat Condition: none
    Group Repeat Count:

    DISCOUNT GROUP
    Discount Amount: percent
    Discount Amount Count: 25
    Discount Auto Add Free:
    Discount Applies To: each
    Discount Coupon Code:

    DISCOUNT MESSAGES
    Checkout Message: Buy One Blue label get the second at 25% off.
    Advertising Message:

    DISCOUNT LIMITS
    Customer Rule Limit:
    Customer Rule Limit Count:
    Cart Limit:
    Cart Limit Count:
    Product Limit:
    Product Limit Count:

    DISCOUNTS WORKING TOGETHER WITH
    Other Rule Discounts: yes
    Other Rule Priority: 10
    Other Coupon Discounts: yes
    Product Sale Pricing: addToSalePrice

    ### IMPORTANT SETTINGS
    Unit Price or Coupon: discountUnitPrice
    More or Less Discount: more
    Unit Price Crossout: yes
    Test Debugging Mode: no

    Woocommerce status report

    
### WordPress Environment ###

WordPress address (URL): 
Site address (URL): 
WC Version: 4.5.2
REST API Version: ? 4.5.2
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.5.0
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.10 (Debian)
PHP Version: 7.4.7
PHP Post Max Size: 500 MB
PHP Time Limit: 12500
PHP Max Input Vars: 5000
cURL Version: 7.38.0
OpenSSL/1.0.1t

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.34-MariaDB-10.2.34+maria~jessie-log
Max Upload Size: 500 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: live_
Total Database Size: 111.64MB
Database Data Size: 74.43MB
Database Index Size: 37.21MB
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live_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
live_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
live_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
live_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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### Post Type Counts ###

attachment: 121
custom_css: 1
ig_campaign: 1
ig_message: 5
jetpack_migration: 2
nav_menu_item: 26
nectar_slider: 3
oembed_cache: 51
page: 48
portfolio: 5
post: 1
product: 33
product_variation: 11
pw_bogo: 1
revision: 497
rrw_gyrix_urls: 2
shop_coupon: 53
shop_order: 1785
shop_order_refund: 66
shop_subscription: 202
vtprd-rule: 14
wc_stamps_label: 1005
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (63) ###

ManageWP - Worker: by GoDaddy – 4.9.7
WooCommerce Customizations: by Best Slope Designs – .1 – Installed version not tested with active version of WooCommerce 4.5.2
Advanced CF7 DB: by Vsourz Digital – 1.8.1
BackupBuddy: by iThemes – 8.5.2.1
Cloudways WordPress Migrator: by Cloudways – 4.35
Classic Editor: by WordPress Contributors – 1.6
Contact Form 7 Shortcode Enabler: by Tobias Zimpel (TZ Media) – 1.1
Contact Form 7: by Takayuki Miyoshi – 5.2.2
Disable Emails: by WebAware – 1.7.0
Duplicate Page: by mndpsingh287 – 4.3
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 3.2.6
Envato Market: by Envato – 2.0.3
Hide Admin Bar From Non-admins: by Stranger Studios – 1.0
Hide My Site: by Justin Saad – 2.1
Insert Headers and Footers: by WPBeginner – 1.4.6
Salient WPBakery Page Builder: by Michael M - WPBakery.com | Modified by ThemeNectar – 6.1
PMPro Customizations: by Paid Memberships Pro – .1
Import Paid Memberships Pro Members from CSV: by <a href="https://eighty20results.com/thomas-sjolshagen/">Thomas Sjolshagen </a> – 2.60
PMPro Roles: by Josh Levinson – 1.0
VarkTech Pricing Deals for WooCommerce: by Vark – 2.0.2.01
VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 2.0.1.0 – Installed version not tested with active version of WooCommerce 4.5.2
Redirect Role Wise: by Kirti Nirkhiwale - Gyrix Technolabs – 1.2
Redirection: by John Godley – 4.8
Rumbleship Gateway for WooCommerce: by [email protected] – 3.1.1 – Installed version not tested with active version of WooCommerce 4.5.2
Salient Core: by ThemeNectar – 1.4
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Salient Shortcodes: by ThemeNectar – 1.3
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Say What?: by Lee Willis – 1.9.6
SG Optimizer: by SiteGround – 5.6.7
WooCommerce - Show only lowest prices in variable products: by Fernando Tellado – 0.9.24
String Locator: by Clorith – 2.4.1
TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 3.2.3
Theme My Login: by Theme My Login – 7.1.1
Theme My Login Redirection: by Theme My Login – 1.1
User Role Editor: by Vladimir Garagulya – 4.56.1
User Switching: by John Blackbourn & contributors – 1.5.6
ELEX Stamps.com WooCommerce Extension (USPS): by ELEX – 2.2.2 – Installed version not tested with active version of WooCommerce 4.5.2
WC Speed Drain Repair: by WP Fix It – 1.3 – Installed version not tested with active version of WooCommerce 4.5.2
Exlude EIN from Database: by WCB2B System – .1
Sales Rep Notifications: by WCB2B System – .1
Coupons by Role: by Petri Rahikkala – 1.1 – Installed version not tested with active version of WooCommerce 4.5.2
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.6
WooCommerce All Products For Subscriptions: by SomewhereWarm – 2.5.1 (update to version 3.1.18 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Cost of Goods: by SkyVerge – 2.9.8 (update to version 2.9.9 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.1
WooCommerce Services: by Automattic – 1.24.3 (update to version 1.25.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Stamps.com API integration: by WooCommerce – 1.3.20 (update to version 1.3.21 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Square: by WooCommerce – 2.2.2 (update to version 2.2.4 is available)
WooCommerce Subscriptions: by WooCommerce – 3.0.0 (update to version 3.0.9 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce: by Automattic – 4.5.2 (update to version 4.6.1 is available)
WooCommerce Show/Hide Products or Categories by User Roles: by CodeWooGeek – 6.3.2 – Installed version not tested with active version of WooCommerce 4.5.2
Wordfence Security: by Wordfence – 7.4.11
Yoast SEO: by Team Yoast – 15.0
WP All Import Pro: by Soflyy – 4.6.3
WP Crontrol: by John Blackbourn & crontributors – 1.8.5
WP Mail Logging: by MailPoet – 1.9.7
WP Rollback: by Impress.org – 1.7.1

### Inactive Plugins (33) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Breeze: by Cloudways – 1.1.8
Buy one get one free: by PI Websolution – 1.7.6.9
Buy X Get Y Free by StorePro: by StorePro – 1.0.2
Custom Fonts: by Brainstorm Force – 1.2.4
ELEX USPS WooCommerce Shipping: by ELEX – 4.2.6 – Installed version not tested with active version of WooCommerce 4.5.2
Heartbeat Control by WP Rocket: by WP Rocket – 2.0
Hello Dolly: by Matt Mullenweg – 1.7.2
Icegram - Popups, Optins, CTAs & lot more...: by icegram – 1.10.43
Jetpack by WordPress.com: by Automattic – 8.9.1
Paid Memberships Pro: by Stranger Studios – 2.4.4
Paid Memberships Pro - Add Name to Checkout Add On: by Stranger Studios – .4
Paid Memberships Pro - Address For Free Levels Add On: by Paid Memberships Pro – .4
Paid Memberships Pro - Advanced Levels Page Shortcode Add On: by Stranger Studios – .2.4
Paid Memberships Pro - Custom Level Cost Text Add On: by Stranger Studios – .3.2
Paid Memberships Pro - Email Templates Add On: by Paid Memberships Pro – 0.7.2
Paid Memberships Pro - Register Helper Add On: by Paid Memberships Pro – 1.6.1
Paid Memberships Pro - Shipping Add On: by Paid Memberships Pro – .8
Paid Memberships Pro - State Dropdowns Add On: by Stranger Studios – 0.1
Paid Memberships Pro - WooCommerce Add On: by Paid Memberships Pro – 1.7 – Installed version not tested with active version of WooCommerce 4.5.2
Price based on User Role for WooCommerce Pro: by Tyche Softwares – 1.3 – Installed version not tested with active version of WooCommerce 4.5.2
PW WooCommerce BOGO Free: by Pimwick
LLC – 2.28

USPS Simple Shipping for Woocommerce: by dangoodman – 1.3
VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 2.0.1.0 – Installed version not tested with active version of WooCommerce 4.5.2
VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 2.0.2.01 – Installed version not tested with active version of WooCommerce 4.5.2
VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 2.0.2.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Extra Fee Option: by Terry Tsang – 1.0.9 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Shop as Customer: by cxThemes – 2.10 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions: by WooCommerce – 3.0.0 (update to version 3.0.9 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions: by WooCommerce – 3.0.6 (update to version 3.0.9 is available) – Installed version not tested with active version of WooCommerce 4.5.2
Woo Email Control: by Ian Young – 1.061 – Installed version not tested with active version of WooCommerce 4.5.2
WP All Import - User Import Add-On Pro: by Soflyy – 1.1.3
WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.1.1 – Installed version not tested with active version of WooCommerce 4.5.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Disable Emails Must Use: by WebAware – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: deposit (deposit)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #6333 - /shop/
Cart: #7276 - /cart/
Checkout: #7277 - /checkout/
My account: #6354 - /membership-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Salient Child
Version: 11.0.4.1594289978
Author URL: https://themeforest.net/user/themenectar
Child Theme: ?
Parent Theme Name: Salient
Parent Theme Version: 11.0.4
Parent Theme Author URL: https://themeforest.net/user/themenectar
WooCommerce Support: ?

### Templates ###

Overrides: salient/woocommerce/checkout/form-checkout.php
salient/woocommerce/checkout/review-order.php
salient/woocommerce/checkout/terms.php
salient/woocommerce/content-product.php
salient/woocommerce/content-single-product.php
salient/woocommerce/loop/add-to-cart.php
salient/woocommerce/loop/loop-start.php
salient/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0
salient/woocommerce/single-product/product-image.php
salient/woocommerce/single-product/tabs/description.php
salient/woocommerce/single-product/tabs/tabs.php

Outdated Templates: ?
					
					
						Learn how to update

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Staging
Subscriptions Live URL: 
Subscription Statuses: wc-active: 12
wc-pending: 1
wc-on-hold: 98
wc-cancelled: 91

WooCommerce Account Connected: ? Yes
Active Product Key: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United States (US) — Colorado

### Subscriptions by Payment Gateway ###

other: wc-active: 1
Square: wc-active: 11
wc-cancelled: 91
wc-on-hold: 98

### Payment Gateway Support ###

Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Save to Log

### Action Scheduler ###

Complete: 2,449
Oldest: 2020-10-02 12:35:04 -0600
Newest: 2020-11-02 11:20:02 -0700

Failed: 2
Oldest: –
Newest: –

Pending: 12
Oldest: 2020-11-02 11:40:02 -0700
Newest: 2020-12-11 01:59:57 -0700
    Plugin Author vark

    (@vark)

    Hi,
    Thanks for the info.

    1. In the rule, as the discount group is the same as the qualify group,
    I would suggest using the following:

    Discount Group Section
    Discount Group Select Group By : Discount Group same as Qualify Group

    2. In your installation, there is a Pricing Deals PRO version mismatch,
    and you should be seeing warnings about this in wp-admin.

    Pricing Deals PRO should be updated to its current version, 2.0.2.01 .

    ** Without this update, no discounts will be processed. **

    You seem to have this newest version installed in your INACTIVE plugin list.
    Further, there are other, older versions listed here as well.

    I would strongly recommend against this practice. If a PRO version is replaced by a later version, the older version should be removed from your installation (which should happen if you use the Plugins page update feature).

    3. As this regards PRO support, as per forum rules,
    all further aid must be accomplished offline on my support channel,
    https://www.varktech.com/support/

    Best,
    Vark

    Thread Starter gayathristorepro

    (@gayathristorepro)

    Hi @vark

    I have followed your instructions. yet discount coupon is not displaying on the cart page.

    Thanks in advance

    Plugin Author vark

    (@vark)

    Hi,
    As this regards PRO support, as per forum rules,
    all further aid must be accomplished offline on my support channel,
    https://www.varktech.com/support/

    When you create the ticket, please include the rule and system report as they are now.

    Best,
    Vark

    Plugin Author vark

    (@vark)

    Issue update – This issue turned out to be a PRO plugin registration issue, all sorted out.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Cannot create BOGO deal’ is closed to new replies.