Cannot create a Group Leader – associated Access problem

  • Hi, this looks like it’ll be an ideal plugin for my project, if I can get past the first step.

    I’m on the Define Group Types page, I’ve created some Custom user labels for Author, Contributor Editor and one Custom user level who’s a Contributor who can also add users.

    On the Create Group Type popup: I’ve added a name ‘Group Manager’ in the first field, then Selected my new Custom role (also called ‘Group Manager’) in second field – which already has a red, alert-triangle icon next to it.

    In the third field ‘Group Member’ I select the type of members they can add to the group.

    See screenshot with not very helpful ‘Uh oh!’ message. https://prnt.sc/pjopr0

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  • Plugin Author Matt Mintun

    (@mintunmedia)

    @keved – hey there! It sounds like you are setting a user’s role based on what they purchase in MemberMouse. This is something that is not supported by this plugin – it unfortunately breaks things. However, I don’t believe this is the issue causing a problem with creating your group type. That error is only shown when the plugin is unable to insert a row into our table in the database.

    If you want, send me a private message with WP Admin Access. Then I can see what error is occurring when attempting to insert into the database. I’d install Adminer, which is a plugin that allows me to view your database from within WordPress (that way you don’t need to give me server access).

    You can email me at matt (at) mintunmedia (dot) com to keep things private.

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