Cannot continue while linking to Pre-Launch Checklist

Hi @jodie830705

Thanks for reaching out!

I am sorry to hear that you’re unable to complete the setup of the plugin since the Continue button is disabled.

I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Hello! I have the same problem. What can I do to solve the problem?

My status report information;

WordPress Environment

WordPress address (URL): https://veramontti.com
Site address (URL): https://veramontti.com
WC Version: 7.8.1
REST API Version: ? 7.8.1
WC Blocks Version: ? 10.2.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 8.1.18
PHP Post Max Size: 1 GB
PHP Time Limit: 1500
PHP Max Input Vars: 2000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.5.20-MariaDB-cll-lve-log
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.6.1
WC Database Prefix: qwdwqdadw
Tama?o total de la base de datos: 40.24MB
Tama?o de los datos de la base de datos: 35.17MB
Tama?o del índice de la base de datos: 5.07MB
qwdwqdadwwoocommerce_sessions: Datos: 0.18MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwwoocommerce_api_keys: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_order_items: Datos: 0.07MB + índice: 0.05MB + Motor MyISAM
qwdwqdadwwoocommerce_order_itemmeta: Datos: 0.50MB + índice: 0.38MB + Motor MyISAM
qwdwqdadwwoocommerce_tax_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwoocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwactionscheduler_actions: Datos: 0.30MB + índice: 0.14MB + Motor MyISAM
qwdwqdadwactionscheduler_claims: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwactionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwactionscheduler_logs: Datos: 0.23MB + índice: 0.16MB + Motor MyISAM
qwdwqdadwcommentmeta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwcomments: Datos: 0.40MB + índice: 0.15MB + Motor MyISAM
qwdwqdadwe_events: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwe_notes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwe_notes_users_relations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwe_submissions: Datos: 0.54MB + índice: 0.56MB + Motor MyISAM
qwdwqdadwe_submissions_actions_log: Datos: 0.13MB + índice: 0.15MB + Motor MyISAM
qwdwqdadwe_submissions_values: Datos: 0.85MB + índice: 0.29MB + Motor MyISAM
qwdwqdadwgla_attribute_mapping_rules: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwgla_budget_recommendations: Datos: 0.11MB + índice: 0.12MB + Motor MyISAM
qwdwqdadwgla_merchant_issues: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwgla_shipping_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwgla_shipping_times: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwjet_smart_filters_indexer: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwlinks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwoptions: Datos: 5.77MB + índice: 0.13MB + Motor MyISAM
qwdwqdadwpostmeta: Datos: 5.13MB + índice: 1.19MB + Motor MyISAM
qwdwqdadwposts: Datos: 3.12MB + índice: 0.17MB + Motor MyISAM
qwdwqdadwsmush_dir_images: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwtermmeta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwterms: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwterm_relationships: Datos: 0.02MB + índice: 0.05MB + Motor MyISAM
qwdwqdadwterm_taxonomy: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwusermeta: Datos: 0.02MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwusers: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwwacv_abandoned_cart_record: Datos: 0.09MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwacv_cart_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwacv_email_history: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwacv_guest_info_record: Datos: 0.06MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwwc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_admin_note_actions: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_category_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_customer_lookup: Datos: 0.03MB + índice: 0.03MB + Motor MyISAM
qwdwqdadwwc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_order_coupon_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_order_product_lookup: Datos: 0.06MB + índice: 0.07MB + Motor MyISAM
qwdwqdadwwc_order_stats: Datos: 0.04MB + índice: 0.03MB + Motor MyISAM
qwdwqdadwwc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor MyISAM
qwdwqdadwwc_product_download_directories: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwwc_product_meta_lookup: Datos: 0.05MB + índice: 0.08MB + Motor MyISAM
qwdwqdadwwc_rate_limits: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_reserved_stock: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwwc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfblockediplog: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwwfblocks7: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfconfig: Datos: 2.80MB + índice: 0.01MB + Motor MyISAM
qwdwqdadwwfcrawlers: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwffilechanges: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwffilemods: Datos: 6.15MB + índice: 0.70MB + Motor MyISAM
qwdwqdadwwfhits: Datos: 0.54MB + índice: 0.07MB + Motor MyISAM
qwdwqdadwwfhoover: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfissues: Datos: 0.09MB + índice: 0.02MB + Motor MyISAM
qwdwqdadwwfknownfilelist: Datos: 4.53MB + índice: 0.22MB + Motor MyISAM
qwdwqdadwwflivetraffichuman: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwflocs: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwflogins: Datos: 0.18MB + índice: 0.04MB + Motor MyISAM
qwdwqdadwwfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
qwdwqdadwwfls_role_counts: Datos: 0.00MB + índice: 0.00MB + Motor MEMORY
qwdwqdadwwfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
qwdwqdadwwfnotifications: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfpendingissues: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfreversecache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfsnipcache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfstatus: Datos: 0.17MB + índice: 0.07MB + Motor MyISAM
qwdwqdadwwftrafficrates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwfwaffailures: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwpforms_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwpmailsmtp_debug_events: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
qwdwqdadwwpmailsmtp_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
qwdwqdadwwpr_rucss_resources: Datos: 2.82MB + índice: 0.03MB + Motor MyISAM
qwdwqdadwwpr_rucss_used_css: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM

Post Type Counts

attachment: 528
custom_css: 2
customize_changeset: 9
elementor_font: 2
elementor_library: 4
jet-smart-filters: 4
jet-woo-builder: 5
nav_menu_item: 7
page: 14
post: 2
product: 89
product_variation: 269
revision: 88
shop_coupon: 2
shop_order: 469
tablepress_table: 2
viwec_template: 14
wacv_email_template: 3
whatsapp-accounts: 1
wp_global_styles: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (20)

Elementor Pro: por Elementor.com – 3.14.0
Elementor: por Elementor.com – 3.14.1
Google Listings and Ads: por WooCommerce – 2.4.10
JetSmartFilters: por Crocoblock – 3.1.2
JetWooBuilder For Elementor: por Crocoblock – 2.1.4
Kadence WooCommerce Email Designer: por Kadence WP – 1.5.11
Payment QR WooCommerce: por Miguel Fuentes – 1.1.3
TablePress: por Tobias B?thge – 2.1.4
Converter for Media: por matt plugins – 5.9.1
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.9.0
Mi Cuenta Web for WooCommerce: por Lyra Network – 1.9.0
Variation Swatches for WooCommerce: por Emran Ahmed – 2.0.23
WooCommerce Abandoned Cart Recovery Premium: por VillaTheme – 1.0.6.2
WooCommerce Google Analytics Integration: por WooCommerce – 1.8.2
WooCommerce: por Automattic – 7.8.1
Wordfence Security: por Wordfence – 7.10.0
WP Mail SMTP: por WP Mail SMTP – 3.8.0
WP Rocket: por WP Media – 3.11.3
Smush: por WPMU DEV – 3.13.1
WP Chat App: por NinjaTeam – 3.4.2

Inactive Plugins (0)

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Must Use Plugins (1)

Elementor Safe Mode: por Elementor.com – 1.0.0

Settings

API Enabled: –
Force SSL: –
Currency: PEN (S/)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Base de la tienda: #16 - /tienda/
Carrito: ? La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
Finalizar compra: ? La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.
Mi cuenta: #19 - /mi-cuenta/
Términos y condiciones: #1539 - /terminos-y-condiciones/

Theme

Name: Astra
Version: 4.1.5
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-06-29 18:03:43 +00:00
Options: ?
Notes: 48
Onboarding: skipped

Action Scheduler

Completo: 481
Oldest: 2023-05-29 07:14:29 +0000
Newest: 2023-06-28 21:13:33 +0000

Fallida: 53
Oldest: 2023-02-22 05:04:14 +0000
Newest: 2023-06-18 15:25:38 +0000

Pendiente: 4
Oldest: 2023-06-29 16:20:23 +0000
Newest: 2023-07-04 03:30:16 +0000

Status report information

Generated at: 2023-06-28 21:47:22 +00:00
`

Hi @jodie830705

Thanks for sharing the requested information above.

The Continue button on the last step of the onboarding screen is greyed out when one of the pre-launch items hasn’t been completed.

The most common item is the store’s address not being fully entered. You can resolve this by navigating to WooCommerce > Settings and ensuring your store’s address is fully entered – including address, city, postcode, and country.

Otherwise, could you please provide us with a clear screenshot of what you’re seeing on your end? This will help us better understand your situation and address your concerns more effectively.

If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.