• Resolved capimichi

    (@capimichi)


    Hi,
    every time i try to connect to my trial version of Dynamic CRM, it doesn’t work and my error log says things like:
    – – – – – – –
    [2017-04-18 18:56:24] crmtoolkit.ERROR: Could not retrieve a WSDL. {“curl”:{“url”:”https://disco.crm4.dynamics.com/XRMServices/2011/Discovery.svc?wsdl”,”content_type”:null,”http_code”:0,”header_size”:0,”request_size”:0,”filetime”:-1,”ssl_verify_result”:0,”redirect_count”:0,”total_time”:0.072773,”namelookup_time”:5.3e-5,”connect_time”:0.07265,”pretransfer_time”:0,”size_upload”:0,”size_download”:0,”speed_download”:0,”speed_upload”:0,”download_content_length”:-1,”upload_content_length”:-1,”starttransfer_time”:0,”redirect_time”:0,”redirect_url”:””,”primary_ip”:”*********”,”certinfo”:[],”primary_port”:*****,”local_ip”:”*******”,”local_port”:*****},”curlErrNo”:35} []
    – – – – – – –
    and
    – – – – – – –
    [2017-04-18 18:56:24] crmtoolkit.ALERT: Could not retrieve a SOAP response after 3 attempts. [] []
    [2017-04-18 18:56:24] crmtoolkit.CRITICAL: Exception during instantiation of the CRM Toolkit. {“exception”:”[object] (Exception(code: 0): Unable to retrieve data from Dynamics CRM at directory/wp-content/plugins/integration-dynamics/vendor/alexacrm/php-crm-toolkit/src/Client.php:2006)”} []
    [2017-04-18 18:56:24] wpcrm.ERROR: CRM connection attempt failed with exception. {“credentials”:[“MYURL”,”MYUSERNAME”],”exception”:”[object] (Exception(code: 0): Unable to retrieve data from Dynamics CRM at /Users/michelecapicchioni/Sites/cm-indexed-search-develop/wp-content/plugins/integration-dynamics/vendor/alexacrm/php-crm-toolkit/src/Client.php:2006)”} []
    – – – – – – –
    Note: MYURL and MYUSERNAME are my paraemters for login.

    Thank you for help.

    • This topic was modified 7 years, 7 months ago by capimichi.
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  • Plugin Author alexacrm

    (@alexacrm)

    Hi @capimichi,

    can you try checking the box Ignore SSL errors? Long story short: some php/WordPress hosting stacks, especially those on Azure, seems to have invalid CA chains, causing dramas are the SSL handshake stage.

    Thanks
    AlexaCRM Support

    Thread Starter capimichi

    (@capimichi)

    Hi,
    now it works, thank you for your help,
    Michele

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cannot connect (WSDL, SOAP, unable to retrieve data)’ is closed to new replies.