cannot connect to www.remarpro.com to install themes and plugins

  • ncurses

    (@ncurses)


    5 years ago

    Hello,

    Is there any issues using wordpress with mariadb 10.3 + PHP 7.4.3? I installed a lesser version of the wordpress the 4.x version and i also had this error below but it was fixed by updating PHP to PHP 7. and now when i updated wordpress to the current version 5.x the issue was back again?

    “Your site is unable to reach www.remarpro.com at api.www.remarpro.com, and returned the error: cURL error 6: Could not resolve host: api.www.remarpro.com; Unknown error”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Yui

    (@fierevere)

    永子

    cURL error 6: Could not resolve host: api.www.remarpro.com

    This is caused by your hosting server DNS settings.
    You have to contact your webhosting support and tell them that their DNS server cannot resolve api.www.remarpro.com

    Thread Starter ncurses

    (@ncurses)

    Yui (@fierevere) – I installed an older version on the same VPS hosting and as i said it has the same issue but when i upgraded the PHP to PHP7.x it worked fine. now that i upgraded the wordpress to the current stable version i encountered that issue again. so i am sure it’s not my VPS host issue or DNS related stuff.

    Moderator Yui

    (@fierevere)

    永子

    try from your server command line:

    host api.www.remarpro.com

    or (better)

    nslookup api.www.remarpro.com

    results are cached on your DNS server for 5 min, therefore you can get things “working” for some time after host has been (finally) resolved.

    It is recommended to check your server DNS settings, which can be set manually in /etc/resolv.conf or your server gets them via DHCP (you will see comment in resolv.conf if they are)

    You can try using Google or CloudFlare DNS services:
    8.8.8.8
    1.1.1.1

    if you change /etc/resolv.conf, you need to restart PHP (or your webserver software)

    sure it’s not my VPS host issue or DNS related stuff.

    curl’s error 6 says the opposite.

Viewing 3 replies - 1 through 3 (of 3 total)
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