Cannot connect to Wordfence Central: CloudFlare blocking

  • Resolved SBlancher

    (@sblancher)


    3 years, 10 months ago

    I’ve done all the actions required from the “Connecting your sites to Wordfence Central” found here: https://www.wordfence.com/help/central/connect/#troubleshooting-connection-issues

    To my knowledge the REST API is enabled on my website. I shouldn’t have any plugins that disable it. I’m still seeing the “We’ve detected CloudFlare blocking our requests to your site” under Connection Issues.

    I was having issues with completing scans, but when I deactivated Auto-optimize it will complete the scan just fine. Doesn’t fix this issue though, even after purging Cloudflare cache.

    I’ve also properly set the “CF-Connecting-IP” configuration. I’m at my wits end as to what could be causing the error, but from what I see in prior posts with this same issue there is something that might be blocking it on the website itself? Please advise, I’ll be happy to send diagnostics test.

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @sblancher, thanks for reaching out to us.

    It’s great to see such a detailed account of what you’ve already tried – so thank you for that!

    Firstly, head back over to Wordfence Central, go to the Connection Issues tab. Clear out any sites that might be in here. Now visit your site and log in as an admin. Navigate to Tools > Diagnostics > Other Tests > Clear all Wordfence Central connection data and clear the data.

    I am assuming at this point as you referenced the troubleshooting page that you have already allowed our IPs (as seen here) in the Cloudflare control panel’s firewall rules. If not, please do so now.

    Now from the Wordfence Dashboard on the site you’re trying to connect, click on “Connect this site” in the Wordfence Central widget.

    Let me know how that goes for you!

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)
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