Cannot connect to Lulu Direct

  • Resolved KurtGriffith

    (@kurtgriffith)


    2 years, 3 months ago

    I have been attempting to Connect my WooCommerce Store to Lulu Direct – incessantly getting the Error –

    “After multiple attempts, we could not reach your store (fantastic-realities.com). The website returned 404 page not found.”

    Attempting to manually provide the API Keys produces –
    “We could not connect your store. Please try again later.”

    The Site and Store Page certainly exists – and have tested it with a test product. I even switched to an explicitly WooCommerce supporting theme (Astra), and disposed of unused plug-ins to no avail. I have dropped a support ticked with Lulu and have not received any guidance. Last communication was –
    “I tried connecting your store and experienced the same issue, and I have escalated this issue to our developers. They are currently investigating.
    I will let you know as soon as I receive an update”

    That was three days ago with no further response from Lulu.

    Any insight at all would be appreciated.

    Kurt Griffith
    Fantastic Realities Studio.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hello Kurt,

    There isn’t a built-in integration between https://help.luludirect.lulu.com/ and WooCommerce.

    It looks like you’re already in contact with the support team, and they’ve escalated your query to their developers. I’d recommend reaching out to them for further assistance with the same.

    I’ll mark this topic as solved for now. Please feel free to open a new topic if you have any other questions specific to core WooCommerce features.

    Thread Starter KurtGriffith

    (@kurtgriffith)

    It’s hardly solved, but four days of radio silence from Lulu since “escalation” is not at all encouraging… But I am hoping they’ll come up with something.

    Kurt

Viewing 2 replies - 1 through 2 (of 2 total)
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