Hi I am unable to connect to a printer on PrinteNote

Hi there, please see this document for troubleshooting steps with printing: https://printus.cloud/docs/issue-with-final-print/

You mentioned that you can’t connect any printer to PrintNode. Please have the printnode client installed and started so that it can identify your installed and connected printers.

Fiz a instala??o dessa funcionalidade ontem para um cliente, eu percebi que n?o basta apenas instalar o Pluguin e colocas a chave da API.

Também tem que instalar o executável deles no windows, que esta no Site onde se pega o token.

Feito isso dará certo.

• This reply was modified 1 week, 6 days ago by tianoduarte0909.

Hi,

Printer connected but when user placed an order no automatic printing happens, what might be the issue?

Hi,

Printer connected but when user placed an order no automatic printing happens, what might be the issue?

@tianoduarte0909 That’s right, you need to install the PrintNode client on the computer where the printer is connected as mentioned in the getting started document: https://printus.cloud/docs/configure-printus-with-printnode/

@skhokho76 Please create a separate thread for your issue.