Cannot Connect Jetpack

  • Resolved lkkemph

    (@lkkemph)


    7 years, 8 months ago

    I had a problem with my theme and had to restore my blog from backup in Vaultpress. The restore worked, but now Jetpack gives me the following error “unknown_token: It looks like your Jetpack connection is broken. Try disconnecting from WordPress.com then reconnecting.”

    I have NO IDEA how to fix this. Please help. I’m not technical enough to figure this out on my own.

    Lori

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  • Hi @lkkemph,

    Thanks for getting in touch with us. Could you try to completely reinstall Jetpack? You can do this by deactivating and deleting Jetpack via Plugins → Installed Plugins, then reinstalling and activating via Plugins → Add New.

    From there, please try to connect to WordPress.com and let me know how this goes!

    thank you lamday

Viewing 2 replies - 1 through 2 (of 2 total)
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