cannot connect Facebook for Woocommerce

  • Resolved sakideveloper

    (@sakideveloper)


    4 years, 2 months ago

    I’ve tried to connect Facebook for Woocommerce and I went through the process.

    1. Clicked the button ‘get started’
    2. Logged in with my FB account
    3. Got a success message that I was able to connect my FB account

    but if I go to my WordPress dashboard (now it’s under the Marketing tab), it still says it’s not connected.

    I’ve done this a few times -more than five times already and no luck.

    Does anyone know how to solve this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @sakideveloper,

    Got a success message that I was able to connect my FB account

    Can you share a screenshot of the success message you get?

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

    Thread Starter sakideveloper

    (@sakideveloper)

    Thanks a lot for your reply.

    Sure this is the success message.

    https://snipboard.io/tsFQyH.jpg

    Hi @sakideveloper. Sorry that we missed your last response. If you are still facing this issue, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

    B C. a11n

    (@battouly)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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