Cannot complete checkout process
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Hi,
We are using woo commerce latest version in my website. There is a problem in checkout page but, I cannot complete the checkout process. The following error message is displayed “Invalid Payment Method”. Kind help me.(https://www.gokulsweets.com/checkout/)
woo commerce version: 2.5.5
Viewing 14 replies - 1 through 14 (of 14 total)
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Ensure a payment gateway is enabled in settings.
Thank you for your reply.
Yes. I have enabled the payment gateway options. but I cannot place any order in my website.
Please refer the screenshot. https://postimg.org/image/5n7gurjnl/
Please provide solution for this.
Thank You
Enable BACS. AIM might not be configured correctly..
Hi,
Thanks,
Can you please provide screenshot. it will better for me.
Thank You
The bank transfer gateway. Enable and test that one.
Hi,
As you said , I have configured the bank transfer gateway. But still the invalid payment method is displaying.
Refer screenshot: https://postimg.org/image/t6it2zk75/
And also I want only authorize.net payment gateway.
Thank You
Right, for testing, choose bank transfer during checkout, not AIM.
Also, are you running poor guys swiss extension? That breaks things like this. Post your status report if not.
Hi,
Thank you for your reply. Still the same error display
Can you please suggest a correct plugin for authorize.net
And also can you please help me how to solve “invalid payment method” and how to solve this.
Thank You
Hi,
please find the below system status details,
### WordPress Environment ### Home URL: https://www.gokulsweets.com Site URL: https://www.gokulsweets.com WC Version: 2.5.5 Log Directory Writable: ? WP Version: 4.5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – Language: en_US ### Server Environment ### Server Info: Apache/2 PHP Version: 5.3.29 - We recommend a minimum PHP version of 5.4. See: How to update your PHP version PHP Post Max Size: 20 MB PHP Time Limit: -1 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.44 Max Upload Size: 20 MB Default Timezone is UTC: ? Default timezone is MST - it should be UTC fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 2.5.5 : woocommerce_sessions: ? woocommerce_api_keys: ? woocommerce_attribute_taxonomies: ? woocommerce_termmeta: ? woocommerce_downloadable_product_permissions: ? woocommerce_order_items: ? woocommerce_order_itemmeta: ? woocommerce_tax_rates: ? woocommerce_tax_rate_locations: ? ### Active Plugins (40) ### Add Logo to Admin: by c.bavota – 1.6.2 All In One SEO Pack: by Michael Torbert – 2.3.4.2 Anything Popup: by Gopi Ramasamy – 6.0 Ninja Popups: by ArsCode – 4.2.7 Autoptimize: by Frank Goossens (futtta) – 2.0.2 Contact Form 7: by Takayuki Miyoshi – 4.4.2 Easy Google Fonts: by Titanium Themes – 1.4.1 Easy WP SMTP: by wpecommerce – 1.2.3 EventON: by AshanJay – 2.3.20 Google Analytics Dashboard for WP: by Alin Marcu – 4.9.3.1 Hello Dolly: by Matt Mullenweg – 1.6 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.11.2.1 Leverage Browser Caching Ninja: by CustomWPNinjas – 2.1 MailChimp for WordPress Lite: by ibericode – 2.3.18 MOJO Marketplace: by Mike Hansen – 0.7.2 Multiple Post Thumbnails: by Chris Scott – 1.6.6 PopUp by Supsystic: by supsystic.com – 1.7.1 Pronto Theme Plugins: by Blicca Themes – 1.6.2 Really Simple SSL: by Rogier Lankhorst – 2.3.5 Slider Revolution: by ThemePunch – 5.2.5 Rich Reviews: by Nuanced Media – 1.7.2 Shortcodes in Menus: by Gagan Deep Singh and Saurabh Shukla – 3.1 Soundy Background Music: by Bertrand du Couédic – 3.2 Testimonials Showcase: by Carlos Moreira – 1.1.7 Timeline Express: by Evan Herman – 1.1.8.3 Twitter Feeds: by Contributed – 1.6 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.12.6 Woocommerce Table Rate Shipping: by JEM Plugins – 1.2.2 WooCommerce Authorize.net AIM Gateway: by WooThemes / SkyVerge – 3.6.0 WooCommerce Menu Cart: by Jeremiah Prummer Ewout Fernhout – 2.5.7 WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0 WooCommerce - Xls Export (Lite): by Vivacity Infotech Pvt. Ltd. – 1.00 WooCommerce: by WooThemes – 2.5.5 Wordfence Security: by Wordfence – 6.1.5 WordPress Importer: by wordpressdotorg – 0.6.1 WP All Export: by Soflyy – 1.0.5 WP Featured Content Slider: by Dennis Nissle IWEBIX – 2.6 WordPress Force HTTPS: by A. Kai Armstrong – 0.1.2 WP Smush: by WPMU DEV – 2.2.2 YITH WooCommerce Wishlist: by YITHEMES – 2.0.15 ### Settings ### Force SSL: ? Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ? API Version: 3.1.0 ### WC Pages ### Shop Base: #8 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My Account: #11 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Pronto Version: 1.2.0 Author URL: https://themeforest.net/user/bliccaThemes Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: pronto/woocommerce/archive-product.php pronto/woocommerce/cart/cart-empty.php pronto/woocommerce/cart/cart-item-data.php pronto/woocommerce/cart/cart-shipping.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/cart/cart-totals.php pronto/woocommerce/cart/cart.php pronto/woocommerce/cart/cross-sells.php pronto/woocommerce/cart/mini-cart.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/cart/shipping-calculator.php pronto/woocommerce/checkout/cart-errors.php pronto/woocommerce/checkout/form-billing.php pronto/woocommerce/checkout/form-checkout.php pronto/woocommerce/checkout/form-coupon.php pronto/woocommerce/checkout/form-login.php pronto/woocommerce/checkout/form-pay.php pronto/woocommerce/checkout/form-shipping.php pronto/woocommerce/checkout/payment-method.php pronto/woocommerce/checkout/payment.php pronto/woocommerce/checkout/review-order.php pronto/woocommerce/checkout/thankyou.php pronto/woocommerce/content-product.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/content-product_cat.php version 2.4.0 is out of date. The core version is 2.5.2 pronto/woocommerce/content-single-product.php pronto/woocommerce/content-widget-product.php version - is out of date. The core version is 2.5.0 pronto/woocommerce/emails/admin-cancelled-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/admin-new-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-completed-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-invoice.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-new-account.php pronto/woocommerce/emails/customer-note.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-processing-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-reset-password.php pronto/woocommerce/emails/email-addresses.php pronto/woocommerce/emails/email-footer.php pronto/woocommerce/emails/email-header.php pronto/woocommerce/emails/email-order-items.php pronto/woocommerce/emails/email-styles.php pronto/woocommerce/emails/plain/admin-cancelled-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/admin-new-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-completed-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-invoice.php version 2.2.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-new-account.php pronto/woocommerce/emails/plain/customer-note.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-processing-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-reset-password.php pronto/woocommerce/emails/plain/email-addresses.php pronto/woocommerce/emails/plain/email-order-items.php pronto/woocommerce/global/breadcrumb.php pronto/woocommerce/global/form-login.php pronto/woocommerce/global/quantity-input.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/global/sidebar.php pronto/woocommerce/global/wrapper-end.php pronto/woocommerce/global/wrapper-start.php pronto/woocommerce/loop/add-to-cart.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/loop/loop-end.php pronto/woocommerce/loop/loop-start.php pronto/woocommerce/loop/no-products-found.php pronto/woocommerce/loop/orderby.php pronto/woocommerce/loop/pagination.php pronto/woocommerce/loop/price.php pronto/woocommerce/loop/rating.php pronto/woocommerce/loop/result-count.php pronto/woocommerce/loop/sale-flash.php pronto/woocommerce/myaccount/form-add-payment-method.php pronto/woocommerce/myaccount/form-edit-account.php version 2.2.7 is out of date. The core version is 2.5.1 pronto/woocommerce/myaccount/form-edit-address.php pronto/woocommerce/myaccount/form-login.php pronto/woocommerce/myaccount/form-lost-password.php pronto/woocommerce/myaccount/my-account.php pronto/woocommerce/myaccount/my-address.php pronto/woocommerce/myaccount/my-downloads.php pronto/woocommerce/myaccount/my-orders.php version 2.3.10 is out of date. The core version is 2.5.0 pronto/woocommerce/myaccount/view-order.php pronto/woocommerce/notices/error.php pronto/woocommerce/notices/notice.php pronto/woocommerce/notices/success.php pronto/woocommerce/order/form-tracking.php pronto/woocommerce/order/order-again.php pronto/woocommerce/order/order-details.php version 2.4.0 is out of date. The core version is 2.5.3 pronto/woocommerce/order/tracking.php pronto/woocommerce/product-searchform.php version - is out of date. The core version is 2.5.0 pronto/woocommerce/single-product/add-to-cart/external.php pronto/woocommerce/single-product/add-to-cart/grouped.php pronto/woocommerce/single-product/add-to-cart/simple.php pronto/woocommerce/single-product/add-to-cart/variable.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/single-product/meta.php pronto/woocommerce/single-product/price.php pronto/woocommerce/single-product/product-attributes.php pronto/woocommerce/single-product/product-image.php pronto/woocommerce/single-product/product-thumbnails.php pronto/woocommerce/single-product/rating.php pronto/woocommerce/single-product/related.php pronto/woocommerce/single-product/review.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/single-product/sale-flash.php pronto/woocommerce/single-product/share.php pronto/woocommerce/single-product/short-description.php pronto/woocommerce/single-product/tabs/additional-information.php pronto/woocommerce/single-product/tabs/description.php pronto/woocommerce/single-product/tabs/tabs.php pronto/woocommerce/single-product/title.php pronto/woocommerce/single-product/up-sells.php pronto/woocommerce/single-product-reviews.php pronto/woocommerce/single-product.php pronto/woocommerce/taxonomy-product_cat.php pronto/woocommerce/taxonomy-product_tag.php : Learn how to update outdated templates ### Authorize.net AIM ### Environment: Productionwebsite URL: https://www.gokulsweets.com/checkout/
Actual problem is, we cannot place any order in my website. If we click place order button “invalid payment method” is coming.
Screenshot: https://postimg.org/image/3ybqqq77l/
Thank You
Hello Mike,
I’m from the same development team. I updated all the outdated copies but still the error persists. Please see latest system report below:### WordPress Environment ### Home URL: https://www.gokulsweets.com Site URL: https://www.gokulsweets.com WC Version: 2.5.5 Log Directory Writable: ? WP Version: 4.5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – Language: en_US ### Server Environment ### Server Info: Apache/2 PHP Version: 5.3.29 - We recommend a minimum PHP version of 5.4. See: How to update your PHP version PHP Post Max Size: 20 MB PHP Time Limit: -1 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.44 Max Upload Size: 20 MB Default Timezone is UTC: ? Default timezone is MST - it should be UTC fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 2.5.5 : woocommerce_sessions: ? woocommerce_api_keys: ? woocommerce_attribute_taxonomies: ? woocommerce_termmeta: ? woocommerce_downloadable_product_permissions: ? woocommerce_order_items: ? woocommerce_order_itemmeta: ? woocommerce_tax_rates: ? woocommerce_tax_rate_locations: ? ### Active Plugins (40) ### Add Logo to Admin: by c.bavota – 1.6.2 All In One SEO Pack: by Michael Torbert – 2.3.4.2 Anything Popup: by Gopi Ramasamy – 6.0 Ninja Popups: by ArsCode – 4.2.7 Autoptimize: by Frank Goossens (futtta) – 2.0.2 Contact Form 7: by Takayuki Miyoshi – 4.4.2 Easy Google Fonts: by Titanium Themes – 1.4.1 Easy WP SMTP: by wpecommerce – 1.2.3 EventON: by AshanJay – 2.3.20 Google Analytics Dashboard for WP: by Alin Marcu – 4.9.3.1 Hello Dolly: by Matt Mullenweg – 1.6 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.11.2.1 Leverage Browser Caching Ninja: by CustomWPNinjas – 2.1 MailChimp for WordPress Lite: by ibericode – 2.3.18 MOJO Marketplace: by Mike Hansen – 0.7.2 Multiple Post Thumbnails: by Chris Scott – 1.6.6 PopUp by Supsystic: by supsystic.com – 1.7.1 Pronto Theme Plugins: by Blicca Themes – 1.6.2 Really Simple SSL: by Rogier Lankhorst – 2.3.5 Slider Revolution: by ThemePunch – 5.2.5 Rich Reviews: by Nuanced Media – 1.7.2 Shortcodes in Menus: by Gagan Deep Singh and Saurabh Shukla – 3.1 Soundy Background Music: by Bertrand du Couédic – 3.2 Testimonials Showcase: by Carlos Moreira – 1.1.7 Timeline Express: by Evan Herman – 1.1.8.3 Twitter Feeds: by Contributed – 1.6 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.12.6 Woocommerce Table Rate Shipping: by JEM Plugins – 1.2.2 WooCommerce Authorize.net AIM Gateway: by WooThemes / SkyVerge – 3.6.0 WooCommerce Menu Cart: by Jeremiah Prummer Ewout Fernhout – 2.5.7 WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0 WooCommerce - Xls Export (Lite): by Vivacity Infotech Pvt. Ltd. – 1.00 WooCommerce: by WooThemes – 2.5.5 Wordfence Security: by Wordfence – 6.1.5 WordPress Importer: by wordpressdotorg – 0.6.1 WP All Export: by Soflyy – 1.0.5 WP Featured Content Slider: by Dennis Nissle IWEBIX – 2.6 WordPress Force HTTPS: by A. Kai Armstrong – 0.1.2 WP Smush: by WPMU DEV – 2.2.2 YITH WooCommerce Wishlist: by YITHEMES – 2.0.15 ### Settings ### Force SSL: ? Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ? API Version: 3.1.0 ### WC Pages ### Shop Base: #8 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My Account: #11 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Pronto Version: 1.2.0 Author URL: https://themeforest.net/user/bliccaThemes Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: pronto/woocommerce/archive-product.php pronto/woocommerce/cart/cart-empty.php pronto/woocommerce/cart/cart-item-data.php pronto/woocommerce/cart/cart-shipping.php pronto/woocommerce/cart/cart-totals.php pronto/woocommerce/cart/cart.php pronto/woocommerce/cart/cross-sells.php pronto/woocommerce/cart/mini-cart.php pronto/woocommerce/cart/shipping-calculator.php pronto/woocommerce/checkout/cart-errors.php pronto/woocommerce/checkout/form-billing.php pronto/woocommerce/checkout/form-checkout.php pronto/woocommerce/checkout/form-coupon.php pronto/woocommerce/checkout/form-login.php pronto/woocommerce/checkout/form-pay.php pronto/woocommerce/checkout/form-shipping.php pronto/woocommerce/checkout/payment-method.php pronto/woocommerce/checkout/payment.php pronto/woocommerce/checkout/review-order.php pronto/woocommerce/checkout/thankyou.php pronto/woocommerce/content-product.php pronto/woocommerce/content-product_cat.php pronto/woocommerce/content-single-product.php pronto/woocommerce/content-widget-product.php pronto/woocommerce/emails/admin-cancelled-order.php pronto/woocommerce/emails/admin-failed-order.php pronto/woocommerce/emails/admin-new-order.php pronto/woocommerce/emails/customer-completed-order.php pronto/woocommerce/emails/customer-invoice.php pronto/woocommerce/emails/customer-new-account.php pronto/woocommerce/emails/customer-note.php pronto/woocommerce/emails/customer-processing-order.php pronto/woocommerce/emails/customer-refunded-order.php pronto/woocommerce/emails/customer-reset-password.php pronto/woocommerce/emails/email-addresses.php pronto/woocommerce/emails/email-customer-details.php pronto/woocommerce/emails/email-footer.php pronto/woocommerce/emails/email-header.php pronto/woocommerce/emails/email-order-details.php pronto/woocommerce/emails/email-order-items.php pronto/woocommerce/emails/email-styles.php pronto/woocommerce/emails/plain/admin-cancelled-order.php pronto/woocommerce/emails/plain/admin-failed-order.php pronto/woocommerce/emails/plain/admin-new-order.php pronto/woocommerce/emails/plain/customer-completed-order.php pronto/woocommerce/emails/plain/customer-invoice.php pronto/woocommerce/emails/plain/customer-new-account.php pronto/woocommerce/emails/plain/customer-note.php pronto/woocommerce/emails/plain/customer-processing-order.php pronto/woocommerce/emails/plain/customer-refunded-order.php pronto/woocommerce/emails/plain/customer-reset-password.php pronto/woocommerce/emails/plain/email-addresses.php pronto/woocommerce/emails/plain/email-customer-details.php pronto/woocommerce/emails/plain/email-order-details.php pronto/woocommerce/emails/plain/email-order-items.php pronto/woocommerce/global/breadcrumb.php pronto/woocommerce/global/form-login.php pronto/woocommerce/global/quantity-input.php pronto/woocommerce/global/sidebar.php pronto/woocommerce/global/wrapper-end.php pronto/woocommerce/global/wrapper-start.php pronto/woocommerce/loop/add-to-cart.php pronto/woocommerce/loop/loop-end.php pronto/woocommerce/loop/loop-start.php pronto/woocommerce/loop/no-products-found.php pronto/woocommerce/loop/orderby.php pronto/woocommerce/loop/pagination.php pronto/woocommerce/loop/price.php pronto/woocommerce/loop/rating.php pronto/woocommerce/loop/result-count.php pronto/woocommerce/loop/sale-flash.php pronto/woocommerce/myaccount/form-add-payment-method.php pronto/woocommerce/myaccount/form-edit-account.php pronto/woocommerce/myaccount/form-edit-address.php pronto/woocommerce/myaccount/form-login.php pronto/woocommerce/myaccount/form-lost-password.php pronto/woocommerce/myaccount/my-account.php pronto/woocommerce/myaccount/my-address.php pronto/woocommerce/myaccount/my-downloads.php pronto/woocommerce/myaccount/my-orders.php pronto/woocommerce/myaccount/view-order.php pronto/woocommerce/notices/error.php pronto/woocommerce/notices/notice.php pronto/woocommerce/notices/success.php pronto/woocommerce/order/form-tracking.php pronto/woocommerce/order/order-again.php pronto/woocommerce/order/order-details.php pronto/woocommerce/order/tracking.php pronto/woocommerce/product-searchform.php pronto/woocommerce/single-product/add-to-cart/external.php pronto/woocommerce/single-product/add-to-cart/grouped.php pronto/woocommerce/single-product/add-to-cart/simple.php pronto/woocommerce/single-product/add-to-cart/variable.php pronto/woocommerce/single-product/meta.php pronto/woocommerce/single-product/price.php pronto/woocommerce/single-product/product-attributes.php pronto/woocommerce/single-product/product-image.php pronto/woocommerce/single-product/product-thumbnails.php pronto/woocommerce/single-product/rating.php pronto/woocommerce/single-product/related.php pronto/woocommerce/single-product/review.php pronto/woocommerce/single-product/sale-flash.php pronto/woocommerce/single-product/share.php pronto/woocommerce/single-product/short-description.php pronto/woocommerce/single-product/tabs/additional-information.php pronto/woocommerce/single-product/tabs/description.php pronto/woocommerce/single-product/tabs/tabs.php pronto/woocommerce/single-product/title.php pronto/woocommerce/single-product/up-sells.php pronto/woocommerce/single-product-reviews.php pronto/woocommerce/single-product.php pronto/woocommerce/taxonomy-product_cat.php pronto/woocommerce/taxonomy-product_tag.php ### Authorize.net AIM ### Environment: ProductionWe are using the official Authorize.Net plugin from Woothemes. And I also checked the API Login ID and Transaction Key. They are correct as well. Our store is configured to deliver for all regions without any restrictions.
Your theme has custom template for checkout:
pronto/woocommerce/checkout/cart-errors.php pronto/woocommerce/checkout/form-billing.php pronto/woocommerce/checkout/form-checkout.php pronto/woocommerce/checkout/form-coupon.php pronto/woocommerce/checkout/form-login.php pronto/woocommerce/checkout/form-pay.php pronto/woocommerce/checkout/form-shipping.php pronto/woocommerce/checkout/payment-method.php pronto/woocommerce/checkout/payment.php pronto/woocommerce/checkout/review-order.php pronto/woocommerce/checkout/thankyou.phpHave you tried another?
FYI, overriding all tempalte files is a terrible practice. Only those template needing changes should be copied into the theme folder.
I tried the WP default theme and now I do not get the error. If I replace the theme’s templates with the woocommerce templates, is it a good way to solve this problem?
Hi,
After deleting the theme templates, it started working.
Thank You
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