• Resolved ngoviettung

    (@ngoviettung)


    For some reason my product gallery is showing on the product page, but when I click on one of the gallery imagess, it does not display that image in the main frame. Also, I cannot change product quantity using the quantity selector (+/-). Can somebody help me around this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kyle M

    (@kylemcpheron)

    Hi @ngoviettung,

    I have looked at your site, and I was unable to replicate what you mentioned. On the product page, I have been able to switch between product images. I can also change the quantity, here is a GIF of what I am seeing:


    Link to image: https://d.pr/i/VM5Kcz/MXd3fU7owv

    If you are experiencing something different on your end, it sounds like it could be a local browser issue. Please ensure you are using the most up to date version of your browser. You can see some of the more popular browsers, and their latest version, on this page here:
    https://browsehappy.com

    Thread Starter ngoviettung

    (@ngoviettung)

    Dear Kyle,

    I tried deactivating and reactivating woocommerce-related plugins, plus reactivating the theme and it worked again.

    Thank you for reaching out!

    Kyle M

    (@kylemcpheron)

    Excellent, glad to hear that, and thanks for letting us know!

    I’ll go ahead and mark this thread as resolved, in that case. If you have any further questions, feel free to start a new post.

    Stay safe!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cannot click on product image gallery, cannot change product quantity’ is closed to new replies.