Cannot charge a customer that has no active card

  • Resolved joshwhite

    (@joshwhite)


    8 years ago

    After a recent WooCommerce update and Stripe update, some of our customers are unable to checkout.

    They receive the following message:
    Cannot charge a customer that has no active card

    They are customers who have saved their cards in the system previously and now have to enter them again and they won’t save to the account.

    This is what it looks like now:

    View post on imgur.com

    Please provide solution asap!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter joshwhite

    (@joshwhite)

    Customers are also reporting that previously they were able to enter numbers and it would create spaces automatically… now you can enter as many characters as you’d like…

    View post on imgur.com

    Thread Starter joshwhite

    (@joshwhite)

    Sorry my idiot brain solved the problem via javascript conflict.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cannot charge a customer that has no active card’ is closed to new replies.