• Resolved 43276q

    (@43276q)


    I see where to uncheck and not use the Twitter button – but it stays – cleared cache multiple times – still stays and visitors see it. So, tried to change the wording, instead of check out this cool site message, made my own message and saved it – it doesn’t show my wording. So far, after hours on and off trying, I can neither make the words for the twitter button my own nor remove the Twitter button completely. The Facebbok button works fine – the Twitter I want to remove since I cannot change the wording on it (yes, I typed my own in in the box and saved, but it never changes) and neither when I uncheck having Twitter button does it remove – it stays no matter what. Please help. Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @43276q,

    Thank you for reaching out! Happy to assist you.

    For us to understand the issue further, could you kindly share the URL of it if the issue is on a live site? We will investigate and assist you further.

    Thread Starter 43276q

    (@43276q)

    Thank you.

    For example, on this post, it shows both the Facebook share button and the Twitter. https://americanorthodoxchristian.com/aspects-of-forgiveness/

    On this post, it shows only the Facebook share button: https://americanorthodoxchristian.com/life-and-death/

    I would like to keep this helpful plugin IF I can either edit the words which appear when Twitter button is clicked (replace the cool site message with my own wording) OR remove the Twitter share button if wording cannot be updated. And, if neither, then remove the plugin.

    I do like it – only being unable to edit it is not agreeable. I must be able to choose the words on the Twitter share or else it is fine to just delete using the Twitter share button is also ok with me. So far, I can do neither. I have cleared caches on website (and obn browser) repeatedly – I have always pushed Save when I unchecked the Twitter button as an option and still it shows on some posts. It seems the control panel for the plugin does not respond/control what is showing.

    Your help is appreciated. Thank you.

    Thread Starter 43276q

    (@43276q)

    Right now, the plug in settings are set to show only Facebook (since the edit on Twitter words would never update despite my saving my short new message). But, instead, both Facebook and Twitter show on some posts.

    Plugin Support Nick

    (@d4d5bh6)

    Okay. And you de-selected the rectangle icons under question 3 in the plugin? The settings under question 1 pertain to the round icons that you’re not showing on your site.

    Thread Starter 43276q

    (@43276q)

    I have and still twitter shows on these:

    https://americanorthodoxchristian.com/orthodoxy-not-a-religion-the-way-of-life/

    and https://americanorthodoxchristian.com/rejection-of-god-americas-downfall/

    I will try again to clear blog’s cache. Thank you for being here.

    Thread Starter 43276q

    (@43276q)

    I have tried – what do you see? It seems to sometimes only display Facebbok share button and then another time it shows the Twitter one. I do not want the Twitter share unless i can control its wording which also never updated when I tried. Thank you.

    Plugin Support Nick

    (@d4d5bh6)

    Yes, sure, happy to help. Ok yes, this very much sounds like cache. Does it work if you cleared cache?

    Plugin Support Nick

    (@d4d5bh6)

    On https://americanorthodoxchristian.com/rejection-of-god-americas-downfall/ it shows both icons to me, and on https://americanorthodoxchristian.com/orthodoxy-not-a-religion-the-way-of-life/ only the Facebook one. This looks very much like cache. Did you clear it everywhere? I.e. browser, cache plugins, server-side caching etc.?

    Thread Starter 43276q

    (@43276q)

    I thought so – will try again. Thank you.

    Thread Starter 43276q

    (@43276q)

    I did it again – every posts – and site as a whole. Still the Twitter share button shows https://americanorthodoxchristian.com/aspects-of-forgiveness/

    I did not know it would do this – I thought I could control the plugin in its dashboard – but it will not respond to anything I put there…it stays regardless of what i check or uncheck. I did do caching as you said.

    Thank you for being here.

    Plugin Support Nick

    (@d4d5bh6)

    Ok, that’s very strange. Of course, whatever you state on the dashboard should reflect on your site. I cannot remember such a case (it was always cache). Can you see if you can replicate the issue on a dummy site here https://tastewp.com/new?

    Also, maybe you can give it a few hours, and check back later? If it’s cache somewhere, it may have cleared by then. Please let me know if this works.

    Thread Starter 43276q

    (@43276q)

    Nick (and Efe): Thank you! It appears we have done it. ?? Thank you for your help. So, went in and again did the caching as you said, then afterwards, I deactivated both caching utilities I use – then signed out and checked – and it appears to be correct. I appreciate you helping me! I clicked all posts and it appears only Facebook share button is there. I’m going to experiment with that tester some more, too – as it may help me. One question – should I leave caching off (in your opinion) or re-activate after a few hours? Again, I deeply appreciate you being here to assist me.

    Plugin Support Nick

    (@d4d5bh6)

    Cool, I’m glad to hear we’re making progress! Once it all shows as you want, it should be okay to switch on caching again, as that just “freezes” what you currently have. Maybe try and see.

    Thread Starter 43276q

    (@43276q)

    I will. ?? I am happy.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Cannot change the share words for Twitter button or else remove it’ is closed to new replies.