Cannot change Public Display Name – Bug?

  • Hi there,

    I’m having trouble changing the display name for one specific user (Eli Randel) https://www.crexi.com/insights/author/eli

    His name is spelled incorrectly on the front end, but on the backend his user information/settings and profile settings (when logged into his accounts) all have the correct spelling.

    Further, when I change one of his blogs to another author and then BACK to the user, the name becomes correct. Clicking into his user page (front-facing) shows the incorrect spelling still.

    This is the only user where there is an issue, everyone else changes when I tell it to. I’ve followed all the documentation on how to change the user’s public name.

    PLEASE HELP – I’m pretty sure this is a bug. Thanks!

    The page I need help with: [log in to see the link]

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  • Maybe Eli can help with the approach since he *is* the Chief Strategy Officer!

    You’re cacheing like crazy – delete your cache, and delete that cache plugin, especially while you are trying to troubleshoot this type of changes.

    Also, is this your paid theme – bc you should really be asking the theme author :
    https://themeforest.net/item/newspaper/5489609

Viewing 1 replies (of 1 total)
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