Cannot change Cloudflare login details after domain migration

  • Resolved gerjanschoemaker

    (@gerjanschoemaker)


    2 years, 9 months ago

    Hi!
    I migrated my website from vihara.nl to meditatieinstituut.nl.
    Now I want to change the ‘zone’ in the Cloudflare extention section, but there is no way to do this when I go to > W3 Total Cache > Extentions > Cloudflare settings.
    The only thing I can do is ‘reauthorize’ but I cannot fill in the settings from the new Cloudflare account.

    Is there an other way to do this?

    Thanks!
    Gerjan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gerjanschoemaker

    Thank you for reaching out and I am happy to assist you with this.
    I’ve tried to replicate this by adding a new domain, and I was able to select multiple websites from the reauthorize pop-up.
    Have you changed the DNS records for meditatieinstituut.nl and pointed them to Cloudflare?
    Also, are you using the Global API key for authorization of Cloudflare?
    Thanks!

    Thread Starter gerjanschoemaker

    (@gerjanschoemaker)

    Thank you for your help already. Where did you add a new domain? Is this in W3? Or do you mean in Cloudflare?

    In Cloudflare I have only 1 name: meditatieinstituut.nl
    But in W3 settings it’s showing: vihara.nl behind Zone:

    Alsho, when I click reauthorize I don’t get a pop-up. Maybe that’s the problem?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gerjanschoemaker

    Thank you for your feedback.
    Once you click on “reauthorize” button, you should get a pop-up like the one below:

    It’s possible that you are using the zone key created for that domain on Cloudflare.
    You should try using the Global API key:
    Go to your profile>API tokens and under Global API key click on “view”

    Use that API key in the W3TC reauthorize settings.
    I hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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