Cannot Authenticate SMTP
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I’m not getting emails or notifications (through the WordPress.com notification bell) of new sales or blog comments. I installed the WP Mail SMTP plugin and tried to route it through my hosting server (BlueHost). It says that it failed to authenticate. I triple-checked everything and it seems to suggest that it’s my password that is the problem but I know it’s not: I logged out and into my email with the same password and copied that over into the SMTP field (I know…they recommend storing it in wp-config.php but I don’t know how to do that). But I cannot get a test email to come through. I tried the test with my domain email and my personal email; neither one worked. I also verified that I can login via third-party apps via desktop and mobile.
Here is the error log I got earlier:
Versions: WordPress: 6.0.1 WordPress MS: No PHP: 8.0.16 WP Mail SMTP: 3.5.1 Params: Mailer: smtp Constants: No ErrorInfo: SMTP Error: Could not authenticate. Host: mail.artfunky.com Port: 587 SMTPSecure: tls SMTPAutoTLS: bool(true) SMTPAuth: bool(true) Server: OpenSSL: OpenSSL 1.1.1m 14 Dec 2021 Apache.mod_security: No Debug: Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: Could not authenticate. SMTP Debug: 2022-07-15 17:31:08 Connection: opening to mail.artfunky.com:587, timeout=300, options=array() 2022-07-15 17:31:08 Connection: opened 2022-07-15 17:31:08 SERVER -> CLIENT: 220-box2255.bluehost.com ESMTP Exim 4.95 #2 Fri, 15 Jul 2022 11:31:08 -0600 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. 2022-07-15 17:31:08 CLIENT -> SERVER: EHLO artfunky.com 2022-07-15 17:31:08 SERVER -> CLIENT: 250-box2255.bluehost.com Hello 173-254-35-155.unifiedlayer.com [173.254.35.155]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP 2022-07-15 17:31:08 CLIENT -> SERVER: STARTTLS 2022-07-15 17:31:08 SERVER -> CLIENT: 220 TLS go ahead 2022-07-15 17:31:08 CLIENT -> SERVER: EHLO artfunky.com 2022-07-15 17:31:08 SERVER -> CLIENT: 250-box2255.bluehost.com Hello 173-254-35-155.unifiedlayer.com [173.254.35.155]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250 HELP 2022-07-15 17:31:08 CLIENT -> SERVER: AUTH LOGIN 2022-07-15 17:31:08 SERVER -> CLIENT: 334 VXNlcm5hbWU6 2022-07-15 17:31:08 CLIENT -> SERVER: [credentials hidden] 2022-07-15 17:31:08 SERVER -> CLIENT: 334 UGFzc3dvcmQ6 2022-07-15 17:31:08 CLIENT -> SERVER: [credentials hidden] 2022-07-15 17:31:10 SERVER -> CLIENT: 535 Incorrect authentication data 2022-07-15 17:31:10 SMTP ERROR: Password command failed: 535 Incorrect authentication data SMTP Error: Could not authenticate. 2022-07-15 17:31:10 CLIENT -> SERVER: QUIT 2022-07-15 17:31:10 SERVER -> CLIENT: 221 box2255.bluehost.com closing connection 2022-07-15 17:31:10 Connection: closed SMTP Error: Could not authenticate.
The page I need help with: [log in to see the link]
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