Cannot Apply Points and Rewards – Not visible

  • Resolved mishabotha

    (@mishabotha)


    4 years, 5 months ago

    Hi

    I cannot apply points on my cart or checkout pages, we are running a multi site and I have disabled all plugins and set the base theme 2020 but it still would not show.

    Customers are unable to apply points as it is not visible.

    Our user profile definitely has points as well.

    Please assist as it is affecting our business.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    The issue is due to your theme,
    the messages to use the points and to show how many points you will earn are woocommerce messages. In your theme are showed on the right for few seconds.

    Try to add this css rules inside the customize > Additional css:

    div#yith-par-message-cart {
    display: block;
    position: relative;
    color: black;
    top: auto;
    left: auto;
    width: auto;
    animation: none;
    transform: none;
    margin: 20px 0 50px 0!important;

}
    Thread Starter mishabotha

    (@mishabotha)

    hi there

    Thanks so much! I just also had to add it to the following for the Apply Points to work.

    div#yith-par-message-reward-cart {
    display: block;
    position: relative;
    color: black;
    top: auto;
    left: auto;
    width: auto;
    animation: none;
    transform: none;
    margin: 20px 0 50px 0!important;

    }

Viewing 2 replies - 1 through 2 (of 2 total)
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