• daisyseuren

    (@daisyseuren)


    at least once every week the button add to cart from product archive (webshop) page is not responding when clicking it. When I go into the product it is working. When I complete all open updates, it is working again. But I can’t check every day whether there is an update to be done by accident? How can I resolve this?

    The page I need help with: [log in to see the link]

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  • Plugin Support Aamir

    (@aamiribsf)

    Hi @daisyseuren,

    Thank you for reaching out!

    The Variation Swatches plugin only adds swatches to your product pages, but the Add to Cart functionality is managed by WooCommerce itself or another plugin/theme that might be affecting it.

    Since completing updates temporarily resolves the issue, it’s possible that a conflicting script or outdated plugin is causing the problem. I recommend:

    ? Checking if any theme or third-party plugin is overriding the default WooCommerce add-to-cart functionality.
    ? Inspecting your browser console (F12 > Console) for any errors when the button is unresponsive.
    ? Testing with a default WooCommerce theme (like Storefront) and deactivating other plugins to isolate the issue.

    Let us know if you need further assistance!

    Best regards,

Viewing 1 replies (of 1 total)
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