cannot add to cart

  • Resolved xiao0924

    (@xiao0924)


    5 years, 3 months ago

    Fields are filled out and show data, but the product will not add to the cart. And it always show XXX is required field. How to fix it? Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @xiao0924,

    Is the Required checkbox ticked in the field’s settings?

    https://wpdesk.me/ls/mfVHi4j4AP.png

    If so, simply leaving this checkbox empty and saving the changes should solve this out.

    Kind regards,
    ?ukasz

    Thread Starter xiao0924

    (@xiao0924)

    I empty the checkbox, but the field or option what I choose will not show the details in my cart.
    Why? Could you please help me check?
    Thank you.

    Hello @xiao0924,

    Could you please check is this issue occur also on the Storefront theme (this is a free theme to download)?

    If not, the problem is your theme and you will need to contact Support of your theme to resolve this issue.

    Best regards,
    Marta

    Since there are no further inquiries concerning this case I’m marking this thread as resolved.

    Kind regards,
    ?ukasz

Viewing 4 replies - 1 through 4 (of 4 total)
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