Cannot add new site

  • Resolved totalwpsupport

    (@totalwpsupport)


    7 years, 9 months ago

    Hi Im trying again and again to add the site pioneerloghomesofbc.com to my account but every time i do, it says successfully added but with an already existing totally different website as the site that was added.

    Ive deactivated and reactivated the plugin, not sure what else to do.

    Please have a look and let me know the cause. Thanks. Urgent.

Viewing 1 replies (of 1 total)
  • Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for your request.

    According to our database, there are two CleanTalk profiles were created with the same website: 174828 (current one) and 222874 (expired one). I have tried to transfer your website from the expired profile to your current profile, but website with the same name is already created, so you need to delete doubles first.

    Please, copy-paste your question about CleanTalk account and service here:
    https://cleantalk.org/my/support/open

    We will tell you all details privately.

    Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

    Best regards.

Viewing 1 replies (of 1 total)
  • The topic ‘Cannot add new site’ is closed to new replies.