Cannot Add New Consents

  • Resolved tedsclub

    (@tedsclub)


    6 years, 6 months ago

    I am using version 1.4.2

    I find the problem is, at the Consents Tab, if I click Add New, the create a consents. And after that, I remove that #1 Consent. After that, if I click Add New again, I cannot add any new consent anymore! It will show an error message saying “Couldn’t find this consent.” And then I cannot add new any consent at all.

    Please see if there is any issue?

    thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @tedsclub,

    I recreated your steps but it works fine for me.
    Add new -> Save are the only steps necessary, just making sure you take the right steps.
    Please let me know if your issue is still there.

    King regards,

    Merijn Molenaar

    Actually I have the exact same problem on one of my sites. Same version of WP and plugin, it works on one, and doesn’t on another.

    same problem here

    I have the same issue. I had created two consents. Then I wanted to add the third one but it was not possible as it always loaded the last consent I had created and therefore only allowed me to update that one (even though I had clicked on the Add button).

    I thought this was a limitation (free version or something) only allowing two consents. So I deleted one of them which left me with one consent. Had the same issue, each time I clicked on add it opened the one that was already created and allowed be to update that one. Not to create new. So I deleted that one also which left me with no consents. When I now click on Add I get the following error: “Couldn’t find this consent.”. So it seems like it always tries to load the last consent created or something when clicking on Add.

    Hope this description helps identify what the problem may be.

Viewing 4 replies - 1 through 4 (of 4 total)
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