Cannot add more seats to existing Teams in Teams For WooCommerce Membership

  • Resolved markiusflavious

    (@markiusflavious)


    8 months, 2 weeks ago

    Hi,

    With WooCommerce Subscriptions, WooCommerce Memberships and Teams For WooCommerce Memberships, when a user who owns a team that is priced by subscription, they go through checkout, click on the button to update the subscription and then get redirected to the cart page with the following error message: “Your cart contained an invalid subscription switch request. It has been removed.”

    We have also tested changing seats with manual payment options and that works successfully. It’s important to note that the requirement for this site is automatic renewal only.

    After some back and forth with PayFast support, they told us to come to you with this bug and they can confirm that these subscription switch requests never reach them.

    Best Regards,
    Mark

    The page I need help with: [log in to see the link]

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