Hi Bryanne,
If you click on the buttons and nothing is happening it is caused by a javascript error.?
This is very-most likely caused by another plugin/theme, and due to the way Javascript works, it halts the execution of other code when a error occurs, which is what’s in the way right now.
About 50% of the time the cause of the error can be discovered by opening your console log as described?here. Many times there will be a red error line there (do note that you may need to click the ‘+’ first), with the name of the script, or the line where it occurs (which you can click on and uncover). Depending on that you may need to deactivate a plugin for a moment to get the conditions working correctly.
Please let me know your findings ??
Cheers,
Jeroen Sormani