Cannot add additional user

  • I am trying to add another user with an Author account to 1 of my multisite blogs.
    When I go to the dashboard for the particular blog and click the ‘users’ button the add users button does not appear. When I click the ‘users’ button in the ‘Super Admin’ panel the ‘Users add new’ button does appear but when I fill in the username for the new user and the email address to receive the password notification I get a ‘HTTP – 500 Internal Server Error
    The page you are attempting to load returned an error.’ message.
    What is wrong?
    How can I add a new author account?

Viewing 5 replies - 1 through 5 (of 5 total)

  • I’m experiencing this exact same issue. I have an IIS 7 installation using MySQL and when I add a new user (without any plugins installed) I receive the 500 error.

    500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

    I’m unsure what’s causing the problem. Any Ideas?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Can new users register?

    Trying to narrow down possibilities.

    Can you create a new site from the admin area, and does it work?

    I actually resolved this issue. It was related to a recent chrome update that doesn’t make any sense. However, I am experiencing the same 500 error on the nexgen gallery when using the flash uploader. I wouldn’t care if it didn’t affect png backgrounds.

    I’ve gone through all of the usual steps. Changing permissions on the IIS_USR in C:/windows/temp (which worked on another 500 error), nada. I tried changing permissions on the directory itself. I looked into the .phpx handler and that doesn’t seem to even make sense.

    Unsure where to go at this point, any ideas?

    ERROR HTTP ERROR : image.png : 500

    Ok, so I tested every type of transparent and non-transparent image format I could generate (png, gif, jpg). The error still occured. I then tested the “Upload a Zip-File” option and that works fine. I verified the permissions on the “wp-content/blogs.dir/1/files/”. I then accessed php.ini and super admin > options and changed my max upload size to 100MB.

    Still receiving the same error.

    ref:

Viewing 5 replies - 1 through 5 (of 5 total)
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