Cannot add a new feed

  • Resolved ochranakorona

    (@ochranakorona)


    4 years, 4 months ago

    I installed the plugin, activated it but when I wanted to add a new feed and filled in all field there was no save button on the page. What is wrong?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @ochranakorona,

    Sorry to hear you’re having issues with our plugin.

    Could you please open the Console Tab and check if you can se any error message.

    To open the Browser Console Tab press, depending on your preferred browser: CNTRL+SHFT+J (for Chrome) CNTR+SHFT+K (for Firefox) or F12 (for Explorer). If you work on a Mac: (CMD+OPT+J for Chrome or CMD+OPT+K for Firefox). This should open a Console Tab on your browser. (https://kb.mailster.co/how-can-i-open-the-browsers-console/).

    Let me know what error message you can find or send me a screenshot to michel @ wpmarketingrobot.com

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @ochranakorona,

    Where you able to solve the issue? Can we close your topic?

    Thread Starter ochranakorona

    (@ochranakorona)

    No, I was not. I have already sent you screen shot via email.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Thanks for the screenshot.

    Could you reinstall the plugin by first deactivating and deleting it and then install in once more?

    Let me know if that solved the issue.

    Thread Starter ochranakorona

    (@ochranakorona)

    Sorry, this is what I have done 2 times before

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Could you again open the failing page and then refresh it by pressing SHIFT-F5 to clear the page cache? Then try again?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    @ochranakorona,

    Where you able to solve the issue with the refresh? Can we close your topic?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @ochranakorona,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

    Thread Starter ochranakorona

    (@ochranakorona)

    Nothing is working – I am deleting it.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Sorry to hear we could not help you getting the issue solved @ochranakorona.

    Happy Holidays and all the best to you in the year to come!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Cannot add a new feed’ is closed to new replies.