Cannot activate the plugin

  • Resolved prospirity

    (@prospirity)


    8 years, 1 month ago

    Hi
    I cannot activate the plugin. I get the following message

    Fatal error: Call to a member function query() on null in /home/xxxxxxx/public_html/wp-content/plugins/xeroom/xeroom_indexInit.php on line 21

    which refers to
    $licenseTable = $wpdb->prefix . ‘xeroom_license_key_status’;

    • This topic was modified 8 years, 1 month ago by prospirity.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter prospirity

    (@prospirity)

    Normally I wouldn’t repost my request but considering your history I guess my hope for an answer are slim.

    First a while back I sent you the same question through your contact us page on your website. Never got a reply

    Second I see no answer on this forum to any of these requests.

    Hard to comprehend coming from a commercial plugin developper that claims to beat the competition. Hard to know if I can’t even install it

    Plugin Author palloyd

    (@palloyd)

    Hi Francois

    This was resolved in a private email chain. For the benefit of others it was caused by a conflict with another plugin but you haven’t been able to identify which one. You disabled all of your plugins and then it worked ok.

    Thanks

    Pete

Viewing 2 replies - 1 through 2 (of 2 total)
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