Cannot access site without login after SSL install

  • Resolved chinkchink

    (@chinkchink)


    11 years, 2 months ago

    Installed SSL this morning with the help of my host’s tech support (HostGator), I can no longer access the site without logging in.

    This URL used to take all visitors, logged in or otherwise, to the intended home page of the site:
    https://cittapartnership.net/AEMAweb/
    Now it shows the default under-construction page of my theme.

    This URL still takes me to the login page:
    https://cittapartnership.net/AEMAweb/wp-admin/

    and once I logged in as the admin of the site, I can access all pages from both front- and back-end.

    Any suggestions on how to correct this?

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Perhaps you need to go back to your hosts about this. It would seem that your SSL changes weren’t complete.

    Thread Starter chinkchink

    (@chinkchink)

    I got on the forum because I was told by HostGator that it is a WordPress issues… despite of the fact that I don’t really believe them, I am not sure what to say to them to show that it is not a WP problem, any suggestion what I should tell them?

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter chinkchink

    (@chinkchink)

    Thanks, will try as suggested and report back

    Thread Starter chinkchink

    (@chinkchink)

    found the problem, it’s the theme… some settings in it somehow got reset back to default… things are working again once I restored my theme settings from the backup.

    Thank you much for pointing me to the right direction

Viewing 5 replies - 1 through 5 (of 5 total)
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