Cannot access plugin/theme option – Internal Server Error

  • Hi,

    I have major problem with WordPress installed site at https://www.kehonrakentamo.fi The site is using the Bushwick theme. When I click to add new Plugins, or modify the theme I get 500 Internal Server Error. I cannot update WordPress to version 3.9.2. either. Before this clicking the plugins link gave a blank screen in WP admin page.

    I have tried to diagnosed the problem by changing the theme (no help), deleting all plugins and re-uploading everything but wp-content folder.

    Is there anything else to try to fix the site. Please help if you can…

Viewing 6 replies - 1 through 6 (of 6 total)

  • Please check allowed memory, you should increase allocated memory for the site.

    Thread Starter rafaelkarisma

    (@rafaelkarisma)

    Thanks for the quick reply! How can this be done? Should I contact my host or something? By making a test.php file I got info on the server, it says: “memory_limit 64M”

    PHP Version 5.2.17

    Thread Starter rafaelkarisma

    (@rafaelkarisma)

    I have followed through this tutorial:

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Done all this:

    Checking for Corrupt .htaccess File (deleted it, created a new one – no effect)
    Increasing the PHP Memory Limit (I checked and it′s supposed to be 64MB – which is ok)
    Deactivate all Plugins (Done – no effect except they disappear in the admin panel)
    Re-upload Core Files (uploaded all but wp-content folder – no use)
    Ask your Hosting Provider (send email but got no response – as this problem appeared suddenly, I not sure how can it the reason)

    ;( Still looking for advice!

    You should ask your host to look into it. I think its memory issue. they can increase the limit

    Also try with another theme, change your theme to see if there is any issue with your theme.

    Thread Starter rafaelkarisma

    (@rafaelkarisma)

    Yep, I changed the theme to another it works, but I still cannot access Plug-ins or updates.

    I just get:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Apache Server at kehonrakentamo.fi Port 80

    I will ask the host to increase the memory, but I though 64mb was supposed to be fine…

Viewing 6 replies - 1 through 6 (of 6 total)
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