Cannot access my WordPress Admin Page

  • Resolved dreemer

    (@dreemer)


    2 years, 5 months ago

    Please can anybody help

    I cannot access my WordPress Admin Panel
    When I log on, I get a notice that “There has been a critical error on this website. Please check your site admin email inbox for instructions.”. I cannot access my site email and don’t know how to get to it.

    The strange thing is that after some technical problems with Safari Cache, my website is up and running and visible.

    But if I try to log on via WordPress to access the dashboard, it seems impossible and all I get is the ‘critical error’ message.

    If anyone can throw some light on why this happening and what I need to do to remedy it I would be most grateful.

    Thank you

    dreemer

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @dreemer

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thanks

    Thread Starter dreemer

    (@dreemer)

    Aezaz Shekh
    Thank you very much for your kind assistance.
    Issue resolved.
    With good wishes,
    R

Viewing 2 replies - 1 through 2 (of 2 total)
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