Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter servispg

    (@servispg)

    No one from Sunshine will respond?

    You need to provide a URL to look into this more. What do you mean by “click the image in text link”? Just need a lot more clarification and explanation of what you are doing, what you are expecting and why that is wrong.

    If you need immediate support, we do offer premium support options on our website – https://www.sunshinephotocart.com/premium-support/ – or purchase our Pro version – https://www.sunshinephotocart.com/pro

    Thread Starter servispg

    (@servispg)

    Can you try a default WordPress theme? It looks like your theme is doing something really weird preventing the link from working.

    I do see that is a ProPhoto theme – I would recommend playing with some of the settings which deal with images, galleries, and sometimes I have seen issues with their Pinterest settings.

    Thread Starter servispg

    (@servispg)

    Yes more than likely I will need to look for another option if there are issues with the Prophoto theme and the Sunshine Photo Cart.

    We need to first confirm the issue. So can you try a different theme and confirm things work? If so, then you can put ProPhoto back and then try some different settings related to images, galleries and sometimes Pinterest. Unfortunately ProPhoto themes are not the best coded with WordPress guidelines but we have a lot of users using ProPhoto themes just fine.

    Thread Starter servispg

    (@servispg)

    Have you had others change these before and not loose anything on their site? I have never done a change theme before, and the Prophoto theme has quite a few special options set in it.

    Changing a theme should not lose any of your settings, for Sunshine or the theme itself.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Cannot access my Gallery’ is closed to new replies.