Cannot access dashboard, memory allocation error

  • I came home today to check how many spam comments I’d received (they’ve spiked in the last couple of days, I don’t know why), to discover that I can’t access my Dashboard; every time I do I get the following error:

    “Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/ … /public_html/ … /includes/media.php on line 1512”

    I have no idea what to do, help is appreciated. If this has to do with uploads to my site, aside from a picture or two, I don’t have anything else.

    Thanks.

Viewing 1 replies (of 1 total)

  • Hi,

    Check with these options:

    1) Either rename/remove Plugins folder via FTP or disables all the Plugins from database.

    2. If you have an access of PHP.ini file of the account/server then change the line in PHP.ini where line shows 32M to 64M:
    memory_limit = 64M; Maximum amount of memory a script may consume (64MB)

    3. If you do not have access of PHP.ini file then add this to an .htaccess file of your domain:
    php_value memory_limit 64M
    4. Try to add this line to your wp-config.php file to increase allocated memory to PHP:
    define(‘WP_MEMORY_LIMIT’, ‘64M’);

    If all this option can not resolve the issue then you need to contact your hosting service provider to resolve this issue.

    Thanks,

    Shane G.

Viewing 1 replies (of 1 total)
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