Cannot accept All cookies with Adinsterter

  • Resolved naho367

    (@naho367)


    4 years, 6 months ago

    Hello,
    First of all, thank you for Complianz as it is the best Cookie Consent Plugin I’ve used. Unfortunately since a few updates ago, I noticed that you cannot click on “All cookies” when the Plugin Adinsterter is active. Clicking “Functional only” works as intended and the Banner closes.
    I understand that this might be more an Adinsterter issue than Complianz and apologize if this is nothing you can help me with.

    I have disabled and activated Adinsterter and Complianz several times and went through the Wizard again with no success. I tried adding the URL Parameters to Adinserter as described here. Although it worked without them a few weeks back. I’ve also tried to change the Adinsterter Settings to delay their loading and changing it from CSS placement to Javascript. Nothing changed the issue.

    Reloading the site gets rid of the Banner and I can see in the Cookies that the Cookie Consent was given but somehow Adinsterter stops the Cookie Banner from disappearing. For now I have disabled Caching and left Adinsterter active as someone might want to verify what’s happening.

    I would appreciate any help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @naho367,

    The issue is:

     jQuery(document).on("cmplzEnableScripts", function(f) {
                            "all" === f.consentLevel && ai_load_blocks()
                        });

    Which is an integration with Complianz by Ad Inserter, which is cool:-) Only it seems the function is not available. Could you ask Ad Inserter, and tag me so I can assist?

    regards Aert

    Thread Starter naho367

    (@naho367)

    Thank you very much @aahulsebos,

    I have started a topic on the Adinsterter Support Forum here and tagged you.

    Thank you for your quick help!

    Plugin Contributor Mathieu Paapst

    (@paapst)

    Hi @naho367

    Great to hear that your issue is resolved! Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!

    Thread Starter naho367

    (@naho367)

    Wrote a review! Thank you again for the quick help!

Viewing 4 replies - 1 through 4 (of 4 total)
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