Cancellation Reason Not Appearing in Email

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  • Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Hi,

    we ran a test and the reason are going in the admin email

    View post on imgur.com

    Thread Starter mayank29gupta

    (@mayank29gupta)

    Got 3 cancellation request out of which it didn’t show reason in 2. I am just wondering if it’s possible for customers to submit reason form without entering anything?

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Hi,

    Reason is not a required field user can submit without giving a reason, will introduce a option in next version to make the reason as required field

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Hi,
    We have released a new version 1.2 upgrade to that version in that we have given the option to make the reason as required field

    after upgrading go to the plugin setting over there you will find a new option to make the reason as required field (by default it is inactive)

    you can activate it so user cant submit cacellation request without entering a reason

Viewing 4 replies - 1 through 4 (of 4 total)
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