cancellation link for the client

  • Resolved akhilz

    (@akhilz)


    4 years, 3 months ago

    hi, i know a cancellation link is being sent in the confirmation mail to the client. what i would like to know is what link can i manually send in the follow up emails? could you please guide me where to find the cancellation url that a client can click on and cancel the appointment.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    Hello there!

    In the notification Message field, you can insert this Twig Code Template to send the recipient the unique URL to reschedule/cancel an appointment.

    {{Appointment.public_edit_url }}

    Natalie G

    Thread Starter akhilz

    (@akhilz)

    hi natalie

    {{Appointment.public_edit_url }}
    is for the insertion in notification template which is sent via the plugin. what i need is a url that i can paste in the follow up emails. is it possible?

    thanks for the help.

    Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    Hello @akhilz

    There is no consistent single link you can give to customers. Each cancelation/rescheduling link is unique to the customer and their appointment and therefore generated by the plugin.

    That notification template I mentioned can be used in all the email notification messages from Simply Schedule Appointments.

    Follow-up emails are supported only in SSA Professional Edition, please email us at [email protected] for more information on that.

    Another option is to use the Upcoming Appointments module in our supported page builders, this will let your logged-in users view their cancellation links for all their booked appointments.

    Hope that helps!
    Natalie G

    Let SSA send you a confirmation mail with the cancellation link too when somebody makes a booking. So you can copy it later for your reminder mail.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘cancellation link for the client’ is closed to new replies.