• Resolved pezzottal

    (@pezzottal)


    Good morning guys,
    I have a problem with the OTAs because they don’t tell in return that they received a cancelation.
    On our calendar we have different things because for example one person cancel a reservation on Booking.com and after this an other one book that dates (on the same portal Booking.com because on AirBnb is limited because website say that is booked).

    Can you please help me?
    Thanks so much

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  • Plugin Author oplugins

    (@oplugins)

    Hello.

    1. If you need to update the bookings on Booking Calendar, if such booking has been canceled or edited at booking.com, then you can set for the option: “Trash / delete all imported bookings before new import” value “Permanently delete” (or move to trash) at the WP Booking Calendar > Settings > Sync > “General” page. Move all previously imported bookings to trash or permanently delete before new import bookings. It can resolve issue of updating deleted and edited events in external sources. It work only, if you are using one source (.ics feed) for importing into specific booking resource!
    2. Otherwise please try to use one delete shortcode for imported bookings before shortcodes of import new bookings from other sources, such as this:

    [booking-manager-delete resource_id=1 action='delete']
    [booking-manager-import url='https://URL_to_AIRBNB/basic.ics' resource_id=1 import_conditions='if_dates_free' from='today' until='any' silence=1]
    [booking-manager-import url='https://URL_to_BOOKING_COM/basic.ics' resource_id=1 import_conditions='if_dates_free' from='today' until='any' silence=1]

    where parameters:

    • resource_id (optional) – define ID of booking resource, where to import bookings (default value = 1).
    • action(optional) – delete or move bookings to trash.
      • Parameter values:
      • trash – move bookings to the Trash (default value).
      • delete – permanently delete all imported bookings of specific booking resource.

    Kind Regards.

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