Cancel link from email is not working

Hi @albyse , I see the order is already in cancelled status so the cancel button is not appearing on the page.
the cancel button should be there after order details if the order is yet not cancelled and guest cancellation is enabled in settings.

Thanks

Hello Team,

I face same issue. I cant able to cancel order via email link and its given page cant be found error. I tried as guest user

Please see my plugin settings.
https://prnt.sc/alRhpT53wjr_

Here my cancel link : https://wp.verzinc.com/artify-studio/guest-cancel-req/?key=2f099537d05218c1eedfa1e5bd3fdb5c

Also check my order status :
https://prnt.sc/AtOXHx9aBIwx

Please help me ASAP.

Thanks

Hi, @dharminpatelverz

Please update the plugin to latest version and check.

let me know if still you are getting the same issue.

Thanks

Same issue I am facing. I have updated the version as well but unable to cancel the order with the email link.

Hi @lalmani , Please share your site details with us using our contact page.

we will check and fix it.

Thanks