Canada shipping charged US rates

Hello @albriro ,

Are you using a separate plugin to offer USPS shipping costs or you are using the regular shipping zone-based manual pricing for shipping?

For zone-based shipping, WooCommerce will only use the shipping methods that match your zone settings. I am interested to know about your International zone. Can you share a screenshot of these zone settings? You can use https://snipboard.io/ to share a screenshot.

Looking forward to your response.

Thank you ??

Hi, I am only using Woocommerce zone based shipping…no shipping plugins. I uploaded my zone settings and flat rate settings for Canada. International has the same settings except of course the shipping cost. My shipping methods title is blank because I don’t want it interfering with the shopping cart totals alignment.

Hello @albriro ,

Okay, can you please take a screenshot of each of your zones? That will help me to reproduce the setup and understand the main issue. Especially, I need to understand how have you organized your International zone.

You can use https://snipboard.io/ to share a screenshot.

Looking forward to your response.

Thank you ??

All zones: https://snipboard.io/x0pqv4.jpg

Zone settings:
Canada: https://snipboard.io/EUOPgq.jpg
International: https://snipboard.io/UOvP6F.jpg
US: https://snipboard.io/GcZw2T.jpg

Flat rate settings:
Canada : https://snipboard.io/cIqNZ7.jpg
International: https://snipboard.io/hSHGUn.jpg
US: https://snipboard.io/xvKq8y.jpg

Hello @albriro ,

Thanks a lot for taking the time to share screenshots of your shipping zones.

From your screenshots, I can see that the shipping zones do not have a region selected in them. WooCommerce needs you to set the regions. Without selecting the regions, WooCommerce is unable to identify the zone individually.

If you look for the country or state you will be able to select them – https://prnt.sc/10om52u. Make sure to do this for both of your Canada & US zones.

For international, you can use the default shipping method – Locations not covered by your other zones. This will work for everyone who are outside of Canada & US.

A full guideline of shipping setting is available here – Setting up Shipping Zones.

Let me know if you have any other queries.

Thank you ??

Ok thanks, How does this look to you
https://snipboard.io/9VSivX.jpg

Hi @albriro,

Looks good.

Just to check, since you’ve added the regions, are the shipping rates calculating correctly now?

No sales from Canada or International since the changes ?? … Thanks for the help.

Thanks for letting us know.

Mostly, the buyers will be charged the correct shipping rates from here on.

I’ll go ahead and mark this thread as resolved now. If anything comes up or you have any further questions, feel free to create a new thread.

Thanks.