Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello @wood1e

    Thanks for your inquiry.

    Dear friend we’ll update the plugin in an hour and will fix the issue.

    I am very sorry that this has taken longer than expected.

    Hey @zhannak
    it seems to be working but correct me if I’m wrong : you removed the possibility to link several Instagram accounts in the free version of the plugin ???
    I can’t seem to find the button to do it anymore

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @alexis888

    We have temporarily removed that feature as there were issues with that after API changes.

    Thread Starter wood1e

    (@wood1e)

    Hi

    So the plugin is back up and running?

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Yes @wood1e !

    Thread Starter wood1e

    (@wood1e)

    Hi

    Ok I will update

    • This reply was modified 4 years, 3 months ago by wood1e.
    Thread Starter wood1e

    (@wood1e)

    I have updated but now I get this

    ‘There is no media in feed’

    When there is: https://www.screencast.com/t/uNMaEwFlZ

    I had the same problem yesterday! I solved it like this: Update the Primary Access token (SETTING section), then Delete and create feed again (in FEED section)

    Thread Starter wood1e

    (@wood1e)

    NOt sure if you are referencing the same plugin?!

    There is no ‘update primary access token’ in settings, thre is a ‘reset primary Access token? See here: https://www.screencast.com/t/9WpzoD4MvO5T

    So I deleted, reset primary access, and reconnected to Instagram, and got this error

    Cannot get other user media. API shut down by Instagram. Sorry. Display only your media.

    So from what i can see the plugin is not working and now Instagram is annoyed?!!?

    Yes it is that! I also reset and then re-logged in to INSTAGRAM
    When you get ACCESS TOKEN .. delete and recreate the feed

    There is no ‘update primary access token’ in settings, thre is a ‘reset primary

    There is no button to get a new ACCESS TOKEN, but only RESET PRIMARY ACCESS TOKEN! After you have reset, the button will appear at the top left of the plugin page, to log in again to INSTAGRAM (Sign in whit INSTAGRAM)

    Thread Starter wood1e

    (@wood1e)

    It does work as per previous message the error is now

    Cannot get other user media. API shut down by Instagram. Sorry. Display only your media.

    I think the plugin is dead

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Dear @wood1e,

    Please delete the plugin, then add again, from the settings section please click on Sign in button, sign in to authorize.

    Now, please recreate your feed, publish, clear your website and browser caches and check again.

    It’ll surely work if you’ll do all the steps.

    Thread Starter wood1e

    (@wood1e)

    Once again

    1) Deleted plugin
    2) Cleared Cache
    3) Working from “private Browswer’
    4) reinstalled plugin
    5) Reset API
    6) Logged into Instagram
    7) clicked to accept
    8) Paste Shortcode on page
    9) Cleared cache again

    Got error: Cannot get other user media. API shut down by Instagram. Sorry. Display only your media.

    See here: https://www.screencast.com/t/LtFcEct9fAWn

    Just as before. Working with other plugins I do not get this issue.

    but I don’t get a single row, multi column responsive Instgram Feed that I am looking for. Otherwise I would have given up by now.

    As I’ve said several times before, YOU NEED TO CREATE A NEW FEED! Go to the FEED TAB, delete everything present and create a new FEED. In FEED SETTING, MEDIA section, enter your Instagram username, then click on the UPDATE button to save

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Can we presume this plugin is dead?’ is closed to new replies.