Can we limit purchase of free level to once per person?

Thank you for reaching out to us.

?I would like to offer people a free trial

Please check the following documentation. Let me know if this helps you.

https://simple-membership-plugin.com/offer-customers-free-trial-period/

Also can I ask, do you have surcharges for processing Stripe?

Can you provide more information. I want to make sure I understand your question correctly.

Kind regards.

Hello

Thank you for such a fast response on a weekend.

The documentation you provided is helpful, thank you. But for method 2 on that page – is there a way to limit the number of times a person can subscribe to a free trial? I would like to limit it to one per person, and then they can manually sign up for a paid subscription if they want to, rather than having a recurring plan and then people complain about how it automatically renewed and then process refunds.

As for the Stripe fees, what I mean is several other paid membership plugins charge an extra fee to allow us to process subscription payments with Stripe, I was wondering if you also charge an additional fee for us to use Stripe too.

Thank you

But for method 2 on that page – is there a way to limit the number of times a person can subscribe to a free trial?

We currently don’t have an option for what you are trying to achieve. However one of the support staff suggested the following steps https://simple-membership-plugin.com/forums/topic/trial-period/#post-15362.

As for the Stripe fees, what I mean is several other paid membership plugins charge an extra fee to allow us to process subscription payments with Stripe, I was wondering if you also charge an additional fee for us to use Stripe too.

No, we don’t charge any fees to use Stripe subscription payments. Please read the following documentation.

https://simple-membership-plugin.com/sca-compliant-stripe-subscription-button/

Let me know if this helps you.

Kind regards.