Can only edit page in Mobile mode

  • Resolved barfende

    (@barfende)


    1 year, 10 months ago

    Hi,

    Recently I was trying to make a site for a client using the Royal Addons Plugin, but I can only edit pages in the mobile responsive mode. I don’t have responsive mode activated right now, so I should be able to edit it in all three modes, but for some reason, everything is gray, except for when I’m in mobile responsive mode in Elementor (I use Elementor Free).

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Barfende

    First, thank you for choosing our theme and service.

    Sorry for the late reply.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,

    Givi

Viewing 1 replies (of 1 total)
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