• Resolved awald

    (@awald)


    I’ve got the custom placement set up and it’s working…but only once. When testing on different computers and networks, once something is liked, it can only be unliked and can never get past 1 like. Do you know what might be causing this?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Thank you for writing, I hope you’re doing well.

    The like is linked to the IP that actually liked, so perhaps if you’re checking from the same IP that might be the reason why it’s set to 1 and you can only unlike it.

    Best,
    Juan.

    Thread Starter awald

    (@awald)

    I checked to make sure that the two devices that I was using had different IP addresses. I’d “like” a post on one, then check the other, and I’d be unable to add another like. I’m guessing I set something up wrong somewhere.

    Thank you for the follow-up.

    Perhaps if they were on the same network they had the same IP for your site, hence, it was saved as the same.

    Please check that.

    Best,
    J.

Viewing 3 replies - 1 through 3 (of 3 total)
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